MFA with one licence but 3 file users

Pam
Pam Member Posts: 1 Novice Member Novice Member
edited May 16 in Accounts Hosted

It says on our login page:

To further enhance the security of the Reckon Accounts Hosted environment and protect our users, if you have a username then you must use that to log in rather than your UserID. For further information click here

We have only one licence for Reckon Hosted but 3 user accounts. We need to use these 3 user accounts as we are all in different locations and need to use different MFA phone numbers. We cannot use the same account.

Do we need to purchase more licences for 3 people to access now that MFA has been enabled.

Urgent help required. Thanks.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited May 16

    Hi Pam

    We're required to enable MFA on the login to the Hosted service itself. Each Hosted login is specific to the individual and will also have its own individual MFA as well.

    There's some info on this in our FAQ for MFA with Reckon Accounts Hosted HERE.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

Categories