Change Status from uncleared to cleared after migration

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Zebra
Zebra Member Posts: 4 Novice Member Novice Member
in Accounts Hosted

The migrated transactions show a status as uncleared. I've gone through the transactions and checked it against the bank statement and other offline references.

I'm happy that the tansaction is correct but can't find out how to change the status from uncleared to cleared. The field is greyed out.

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,354 Reckon Community Manager Community Manager
    edited May 2024

    Hi @Zebra

    This post has been created under the Reckon Accounts Hosted software category, can I just confirm that is what you're actually using? Or are you using Reckon One?

    The reason I ask is, you've mentioned 'migrated transactions' so I'm guessing you may have migrated over from Sage to Reckon One, is that correct?

    Info on categories on the Community: I need to create a post.. which category do I select?

  • Zebra
    Zebra Member Posts: 4 Novice Member Novice Member

    Yes. Migrated from Sage to Reckon One

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