Does Reckon have a file repair utility ??

Les Woollard

Hi

I have tried everything to get Reckon to stop crashing my computer . The last thought is my file has been corrupted.

Gerry Winter has tried and been fantastic .I have been told for other reckon products there may be such a thing as a file repair utility ? Is there such a thing for Reckon Personal Plus ?

Leslie Woollard

Datarec

Hi @Les Woollard

You've posted a question in the "Reckon Accounts (Desktop)" category.

Below is a guide for using the Verify Data and Rebuild Data function of the Reckon Accounts software.

https://help.reckon.com/article/l5e8fnis6r-how-to-verify-data-and-rebuild-data-in-the-reckon-accounts-business-range-desktop

Your question relates to the Reckon Accounts Personal and Home & Business category.

https://community.reckon.com/categories/personalrange

For the Reckon Accounts Personal Range product the available function is the Validate and Super Validate function.

https://help.reckon.com/article/6879dv64za-how-to-validate-a-data-file-qdf-in-reckon-accounts-personal-range

https://help.reckon.com/article/fdjus8b5n1-kba-2784-how-do-i-super-validate-my-quicken-file

Recommend that you make a copy of your existing current data file and save it in a known location.

Then if you have been backing up regularly, consider locating the most recent backups and attempt to open them.

Lucas

Good afternoon @Les Woollard,

Could you please provide more detail around this? What is happening when you are in Reckon personal?

If you could please let me know as much detail as possible, we will try our best to assist you.

Thank you and speak soon.

Les Woollard

When I am using Reckon Personal Plus it just crashes randomly Usually when I try and do a share update or access a report .

I have updated to V31 as per your instructions re a clean install twice. I have had the computer looked at and there are no problems. Gerry Winter has accessed it and can't see the problem . The technician who set up the computer has had it in the shop and advises it is good . I restored a previous backup all to no avail He mentioned he had a reckon customer with a similar problem who accessed a file repair facility from Reckon ?

Lucas

Hi @Les Woollard,

Could you please try the above articles provided by data recovery to see if the super validate works at all?

Thank you and speak soon.