Year to date figures on pay slips is incorrect after reinstating employee
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Sandra Dent
Member Posts: 3 ✭
I'm using payroll premier and reinstated an old employee as at 1/7/15 and on the payslips it is showing incorrect year to date amounts but is correct in the history tab. How do I get it to show the correct amounts.
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Comments
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Hi Sandra,
Thank you for your post. For now, I will suggest you to try to rebuilding the data and see if that helps.
File> Rebuild data files> ( back up files)> on Rebuild select all except LINE 2 AND 6 ( not to tick for super)
Let me know how it goes. If the problem persists and if you do have a current membership ,I advise you to contact us on technical support line on 1300137657 for further workaround.
Kind regards.
Babi
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Thanks Babi, that seems to have worked and the figures now agree.1
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Hi Sandra,
Thank you for confirming.
Hope you will enjoy the rest of your day now !!
Regards,
Babi
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