Lost company file .qbw after mother board failure.
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Orlando Arcuri
Member Posts: 1 ✭
So after the mother board on my PC died while QB was running i managed to get the hard drive to run on another PC, but the only file missing was my company file (.qbw) i can see the (.tlg) file. i have a backup from august (yes i know i should backup more often Running Quickbooks 09-10. I read that the .tlg file is the information between now and the last back.
So i have no idea where the QBW file went
I guess its gone for good?
Is there a way to retentive the files between last backup and now using the .tlg file and my last backup?
So i have no idea where the QBW file went
I guess its gone for good?
Is there a way to retentive the files between last backup and now using the .tlg file and my last backup?
0
Comments
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Hi Orlando,
Welcome to the Reckon Community and thank you for your question.
I am sorry to hear that your QBW file got missing; here are some steps which I may recommend you:Step 1: Search the *.QBW file on the hard drive
Step 2: What you read about .tlg file is true that is it holds the information between now and the last backup
Step 3: You may need to contact our data recovery team for any data related issues as per step 2 http://home.reckon.com.au/support/Home/ReckonSupport/ReckonDataServices.aspx
NB: Service Charges apply http://home.reckon.com.au/support/Home/Information/Servicecharges.aspx
How to request a data file repair service for a Reckon Accounts (Desktop / Hosted) company data file
We hope the above helps you resolving your issue. If you need further assistance, please let us know.
Cheers
Mustafa0
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