Terminate employees screen defaults to year 1899 and will not move to next screen with current date

Comments

• John G Reckon Staff Posts: 2,283 ✭✭

  July 2017 edited July 2017

  Hello Sharon,
  
  Welcome to the Reckon Community.
  
  The date you refer to is the Date on the final screen?
  
  
  Please check:

  • the date of the last pay run 
  • your computer has the correct date setting.
    

  
  
  
  Then rebuild your data file (care: this may take a while)
  
  
  Hope this helps.
  
  
  
  regards,

  0
• Sharon Salpighidis Member Posts: 3 ✭

  January 2018 edited January 2018

  I'm afraid this didn't help. Whenever I try to overwrite the 1899 date with a more current date, either using the arrows or typing in the date, it will not let me move past the date field.
  

  1
• Shakir Alumni Posts: 82

  January 2018 edited January 2018

  Hi Sharon, thanks for reaching out to us.
  
  Request you to call our technical support ( 1 300 137657) so that we can look into your database and troubleshoot for the resolution.
  
  Regards
  Shakir
  

  0
• Sharon Member Posts: 2 ✭

  November 2020

  Hi Sharon & Shakir,

  I've had a similar problem with the 1899 date & non-responsive next button in Reckon Accounts Premier 2020 R2P and found that it was because in our PC Windows Settings \ Time & Language \ Region, the Regional format data short date format we were using was "dd-mmm-yy". If we changed this setting to match Reckon "dd/mm/yyyy" the Terminate employee calendar defaulted to the current date instead of 1899 and we were able to Terminate employees as normal.

  A data rebuild & clean install were not required and we changed our Regional settings back once the Termination was processed.

  Regards,

  Sharon

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