HTTP ERROR 500
Options
Daniela Cea
Member Posts: 15 ✭
Hi,
I have tried to login in my office PC after a month that I haven't used it and show me this message:
Few weeks go I have changed the password and my personal PC works well. I have tried to clean the browser(Chrome) and tried to login in another browsers but No luck.
I can access to control panel and there is no sessions opened.
What more I can do?
Thanks,
Dani
I have tried to login in my office PC after a month that I haven't used it and show me this message:
hosted-connectv82.reckon.com is currently unable to handle this request.
Few weeks go I have changed the password and my personal PC works well. I have tried to clean the browser(Chrome) and tried to login in another browsers but No luck.
I can access to control panel and there is no sessions opened.
What more I can do?
Thanks,
Dani
0
Comments
-
Hi Dani,
I also started having this issue in the last few weeks and each time the issue occurs is when I have changed my password.
My Theory is that once you change your password, you need to completely logout and re-sign in with new password (even though the system tells you the password has been successfully changed). I hadn't previously done that and the "HTTP Error" would occur. After I fully logged out once password changed the issue was resolved on my end. Any time I have called Reckon with this Error, their solution was to change the password. Hope this helps...1 -
Thanks Shannon, I think I will try to change my password again as even with the fully logged out doesn't work!
Much appreciate your help!
0 -
Hi Shannon,
I've changed my password and It worked!
Many Thanks and have a lovely day0 -
This issue was fixed by changed the password and login again to Reckon.
***** PROBLEM FIXED ********1 -
That's Great No Problem.1
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community