On my first attempt to upload an STP File, I found that my Super Salary Sacrifice Totals do not ma
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Susan Shaw
Member Posts: 19 ✭
Salary Sacrifice Totals do not match RESC Totals
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Hi Susan. This is an "age old" problem and usually surfaces at the end of the year when Payment Summaries are produced. There is a way to fix this. Have a look at the following Knowledge Base article for a solution on how to correct the problem:
http://kb.reckon.com.au/issue_view.asp?ID=5324
John L G1 -
Thankyou for your help John, I will try to sort that tomorrow - Susan0
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Thanks again John, I have fixed the problem as per the instructions on the knowledge Base. Sue0
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Great news, Susan. Thanks for letting know.
John L G0 -
I have found that RESC totals in STP don't match totals on payroll summary, I have found that the RESC totals didn't update from one payrun to the next in May 2019.
Following procedure as per above link the payment summaries now match the payroll summary.
How do I ensure details submitted via STP are correct?1 -
Hi,
Had the same issue and fixed with the link above too.
thanks
mark
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Good news for you too, Mark. Thanks for letting know.
John L G1 -
I had the same issue, and also the same one Maureen had with it showing up incorrectly on the STP too. I made sure the STP file submitted was correct by generating it, then opening it in Notepad and manually updating the RESC figure for the affected employee and re-saving it before I uploaded it to the STP portal. I just found John's suggestion here and have used this. It has fixed my Payroll Summary and hopefully next week my STP file will be correct again too. Thanks John!0
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Great news, Sandra. Thanks for letting know.
John L G0
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