STP Pending but ATO shows Submitted
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Hi Matthew
Have you tried clicking on the Detail link &/or pressing F5 to refresh it?
Sometimes the submissions can get stuck in transit which – if it’s showing as “Submitted” in the Business Portal – sounds like that could be what’s happened …..
Submitted STP Files – whether correct/successful or otherwise (eg “Error” status) – are unfortunately unable to be removed from the list (this is an ATO audit trail requirement) so if you’re unable to refresh the submission to reflect the Success status, you can just upload the next STP Pay run as normal.
The beauty of STP is that rather than reporting each Pay run’s figures, it updates the YTD balances allowing “fixes” to be made between pay runs & automatic amendments to occur.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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