I have paid my renewal subscription, I have a problem reinstalling my software?
Comments
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Hey, try to uninstall the current version and then attempt to install the new one. Let me know how this goes. ^Mirko
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I have just spent a couple of hours in installing the new version (Reckon Accounts Personal Plus 2020) and I would like to request that the process of renewing the licence be made clearer in future. I do not want to do this next year!
I ask this because every year I come across the same old problems and getting the software to work again, and spending valuable time to to get it working, A simpler process is required, I feel.
I paid my invoice more than a month ago in August, and I feel that I should have been sent some simple and clear instructions of how to update my software, as I have experienced 2 days (wekend) of it not working due to licence renewal.
Please help.
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If you wish i can do it for you. Call me
Gerry 0418907140
Gerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Hi Gerry.
Thank you for the offer of help, but I have installed it and it works OK. I am just complaining about the process that is involved. It should be simpler or if not please send me the clear instructions, once I have paid my subscription next year on how to do it in quick time (not 2 hours or more) and fail-safe.
Regards, Brian.....
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