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Jonathan Richard Ilbery
Recent problem and downloaded backup of Reckon account. All transactions going back to 2006 came up but entry to investments only showed each shareholding number and cost bases and nothing else. Current pricing then downloaded and all detail (losses/gains etc) came up but in going back to earlier dates no historic detail…
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Backup - continually failing
I'm trying to take a backup of our data using the backup option, and having absolutely zero success. I've tried with complete verification, quicker verification and no verification, all to no avail. Last night I think I attempted it about 6 times. It gets to about 60-70% and then reports an integrity error, and I need to…
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Share Values missing only cash value available.
When saving my Quicken today My share values have dropped out so that my investment only shows the cash available. in trying to use backup when I have installed that then the values drop out so whilst the actual figures and trades are there, there are no values in the totals on the side column. How can I restore the…
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Reckon Accounts Premier 2021 user default file backup location can't be set as default
Hi Last week I installed Reckon Accounts Premier 2021 after using Reckon Accounts Premier 2016 for a number of years. Once I had backed up a file to my chosen location in Reckon Accounts Premier 2016, all I had to do was click on the backup icon on the toolbar each time and the backup would commence. Now with Reckon…
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Reckon Accounts Hosted - Best Practices & Tips
BEST PRACTICES WITH RECKON ACCOUNTS HOSTED Hi everyone, The Reckon Accounts Hosted team has put together a really helpful guide on best practices that will help you get the best experience from your Reckon Accounts Hosted software. Check it out below!
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How to create a backup in Reckon Accounts Hosted with complete verification
Follow the steps below to create a backup file with complete verification. With your company data file open in the Reckon Accounts program. 1. Click on the File menu > Save Copy or Backup 2. Select the Backup copy option and then click the Next button 3. In the Save Backup: Method screen, click on the Options button 4. In…
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Gerry saved the Day
I have been a long standing user of Reckon Home and Business. My 2012 software served me well until recently when I could no longer back up files - always got a failed and Must Close message. The best I could do was to copy the file to (hopefully) preserve my work. After 4 frustrating calls (partly due to drop offs on my…
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IMPORTANT NOTICE: Reckon Accounts Hosted QBB backups
IMPORTANT NOTICE REGARDING RECKON ACCOUNTS HOSTED BACKUPS Hi everyone, As you will be aware, in Reckon Accounts Hosted, users are responsible for creating their own company file backups via File Menu > Save Copy or Backup. Over the years, there has been an incredibly large build-up of backup files stored on the Reckon…
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Possible solution for backup failing or gets stuck on Reckon Accounts Hosted & desktop
If you are currently able to open the company data file successful, yet when attempting to backup are encountering problems this may be due to multiple issues. Some problems are minor whilst others may require additional measures. This is why regular backups and file maintenance needs to be performed at regular intervals…
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How to download a backup file (*.QBB) from Reckon Accounts Hosted to your local computer
When you see the Reckon Accounts Login screen, press the Cancel button. Downloading the file: 1) Once logged into Reckon Accounts Hosted, click on the floating toolbar as shown below. 2) Click on the ‘down arrow icon’ to download the file. 3) You will see the file browser window will open. It will by default look into the…
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How to transfer Reckon Accounts EasyStart: first business Edition 2014 info from old laptop to new
Hi all, I am looking to transfer my reckon account from my old laptop to my new one and I am not 100% computer savy. Would really appreciate your help. Thanks. Also I keep getting an error message coming up saying "failed to open licence centre template file." What does this mean? Thanks, Jen
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Company File & Backups
Hi, New to this forum but a long-time user of Reckon. We are an Accounts Enterprise customer and have been using Reckon for over 15 years. Recently, I've had a lot of issues with our company file and believe it is due to the size of the file. Currently sitting at 1,231,540KB (1.23G) which I believe is causing the backup…
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How to restore a backup file (QBB) in Reckon Accounts Hosted
Step 1: Login to the Hosted platform Access the Hosted platform login page through the link below. AU https://hosted.reckon.com/RAHV2/ReckonAccountsLogon.aspx NZ https://hostednz.reckon.com/RAHV2/ReckonAccountsLogon.aspx Step 2: Launch the Accounts Hosted application Choose the correct Hosted version and launch it by…
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DATA RECOVERY: Reckon Accounts Personal range backup recommendations
Your Reckon Accounts personal range (Desktop) data file set would be comprised of multiple files with the same name with different file extensions.<Filename>.<file extension>Example: The files you need to send us are the one with the following file extensionsExample file names: QDATA.QDF – this is the main component – it…