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First reported in community in 2016... why does process Payroll sometimes duplicate journals?
Every so often, when processing a pay run, Reckon one creates two journals, a copy of each other, doubling the payroll and super liabilities. There is no functionality to delete the duplicated journal and support always say to undo all your work and re do it all, which is a massive pain and time expense. Other than "the…
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Projects to track the income and expenditure
I installed the Projects Module to track the income and expenditure for a particular "project". I have two questions: 1) Can I set up a (fictitious) "bank account" for a project so that I can receive income and make payments for that project and see the balance available? Can I "invoice" this account so as to pay the…
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Superannuation on P&L different to total amounts in pay runs
Hi, I've noticed when I run a P&L report the superannuation amount is different to the actual amount which is in the pay runs. I have checked I am using the same dates for comparison, all the pays have the correct amount of superannuation, all the settings are for the correct percentage of superannuation but the total on…
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Introducing.. Reckon Payments! Accept online payments and get paid faster!
RECKON PAYMENTS We are excited to announce the launch of Reckon Payments! This new functionality within Reckon One Invoices will enable you to accept online payments directly from the invoice and get paid faster. Plus, our market-leading rate of 1.5% is much lower than the competition! Benefits of Reckon Payments: Accept…
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eInvoicing for Reckon One is now live!
eInvoicing for Reckon One is now available! We are excited to announce that eInvoicing functionality is now live in Reckon One! This new functionality is included as part of the Invoices module - so there's no additional cost! eInvoicing is the instant digital exchange of invoices between each party’s accounting software…
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Price Increase for Reckon One
I was surprised to find a price increase across modules this month. I started using Reckon One in June 2020. The modules cost $22/month. It’s now $32/month for the same modules. That’s a 45% increase in 1.5 years, which I find pretty hefty. I acknowledge there are upgrades, but the only additional functionality I use is…
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Reckon One migrate cashflow manager employees file to reckon one
hi i have a client who would like to migrate about 160 employees payroll info to Reckon One Payroll from CashFlow Manager. Could some one please advise how i can accomplish this task! Very much appreciated
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Hi, I am using Reckon One Payroll.
I have created a payrun with 10 employees and saved and clicked on finish payrun and it then shows status as paid and all 10 employees are listed. I then go to bank payments and click on add and enter the details and then click Create, when the page reopens I click on add payment item and only 9 employees are listed. How…
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How to make supplier Bill as Billable against a project?
Hello Reckon One Users, We are a construction company and manually keep track of supplier bills to invoice them fortnightly against a project. I'm looking for a way to do this in reckon one. Can I somehow make a supplier bill billable? I've added the expense claim module but when I entre the expense claim its looking to…
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Is finalisation necessary before transferring to Reckon One?
I am intending on transferring a client's data file from my firm's Reckon Desktop software to Reckon One. Do I need to have everything completely up to date and finalised to the most recent period end before doing so? Any advice would be greatly appreciated.
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Is there a way to export a customer list, transaction rules, etc?
Is there a way to export a customer list, transaction rules from one book in Reckon One to another book. I've got two companies with the same customers/suppliers and transaction types and want to save setting them up again. We got Chart of Accounts moved over but see no way to do the same with other lists.
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Reckon One - view all transactions for Product bought and sold
Hi everyone I am trying to find a report that will show me all of the individual transactions for a single product Bought and Sold. When I look under Sales by Item it is showing me the correct sale price but tells me there is a quantity of 67 but there are only 34 invoices and maybe 5 purchases. This doesn't make sense.…
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Budget reporting not working
When we first started using Reckon One a couple of months ago we prepared a budget and were able to print out some reports. A couple of months on we have tried to see how we are going and the budget is still there (in the budgets section) but when I go to print it out (under Analytics) we get the following message: No…
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Update billing credit card
Hi, I'm trying to update the expiry date for my billing 'credit card' and it keeps coming up with the message "this card has been declined". This is the card I have been using from the beginning, though strangely enough it will accept my 'debit card' as payment for my monthly subscription. My preference is to use my…
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Not saving
Hi, I am having issues with the program not saving when I enter a new bill/ payment. It opens normally and can enter data in the first line as usual until I try to enter the next line or save the Bill/ payment. Click Save nothing hapens, click enter new line nothing hapens. Invoices/ receive money seem to be working as…