Annual Leave Conflicting Tables

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  • Updated 9 months ago
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A staff persons annual leave and personal leave is reading correctly. If I create a new payroll and/or look in employees payroll information the information is correct however if I look at a past processed paycheque the information or a payslip the information is conflicting.
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Kim

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Posted 9 months ago

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Kerri, Accredited Partner

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I just had the same thing with a client. I looked at the staff members annual leave accrual summary and could see each week accrual and deduction when taken. A number of times the annual taken actually partly added to the balance instead of deducting. They had turned off accrual in error for a number of pays and they had a virus attack so I put it down to that. I thought the payroll item was corrupt but another person's seemed fine. I couldn't explain it. 
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John G, Information Support Analyst

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Hello Kim,

Welcome to the Reckon Community.

Could you provide a little more information on the nature of the issue, like:
What information is conflicting? 
Are you able to provide screenshots of the two sources? 
In what year did you start processing payroll in this company file?


regards,
John.