Anyone having trouble logging in to Hosted . hosted-connectv82.reckon.com is currently unable to h

Will_9751475
Will_9751475 Member Posts: 6
edited December 2018 in Accounts Hosted
Anyone having trouble logging in to Hosted . i have tried but keep getting the same error message. hosted-connectv82.reckon.com is currently unable to handle this request. HTTP ERROR 500

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,252 Community Manager Community Manager
    edited December 2018
    Hi Will,

    I just tested logging in via Chrome and went through without any problems.

    Can you check if you have any active sessions in the Hosted control panel and if so, end them before logging out and trying again after 5 minutes.

    Does this occur if you attempt to login on a different browser?


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Will_9751475
    Will_9751475 Member Posts: 6
    edited December 2018
    Hi Rav

    I have no active sessions i am using Chrome but have tried yahoo. and that didn't work
  • Will_9751475
    Will_9751475 Member Posts: 6
    edited December 2018
    Hi Rav 
    I have now logged in ok thanks