Error Code -20

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Dean Tunley
Dean Tunley Member Posts: 3 ✭
edited January 2019 in Reckon Accounts (Desktop)
error code -20 
I can't send emails where do I go to fix this problem

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  • Dean Tunley
    Dean Tunley Member Posts: 3 ✭
    edited November 2015
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    phone number 0430056695 if anyone can help me 
  • gazza73
    gazza73 Accredited Partner Posts: 803 Accredited Partner Accredited Partner
    edited February 2017
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    Dean

    Check this as a starting point:
    https://community.reckon.com/reckon/topics/error_20_code

    Gary Pope
    m: 0408994799 
    An Accredited Partner- Consultant (VIC. Aust)
    http://www.alchester.com.au/reckon-ac...
    "Working with Accountants/Bookkeepers PPs/APs, as an
         independent IT Professional and retired FCPA Accountant"

  • Wilma van Eyk
    Wilma van Eyk Member Posts: 15 ✭
    edited November 2015
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    Have you upgraded to Windows 10?  If so this is a know issue.

  • Janelle Knight
    Janelle Knight Member Posts: 45 ✭✭
    edited January 2019
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    This is what worked for us.

    Emailing and PDF problems with Windows 10

     

    If the Reckon PDF Converter IS appearing on your computers devices, do the following:-

    Go to your Reckon Accounts Icon and right click, then right click on the Reckon Accounts icon that pops up. 

    Then go to properties > compatibility and check the “Run as Administrator” box.

    Apply >  OK

     

    Next, go to your Outlook icon and right click, then right click on the Outlook icon again.

    Go to Shortcut tab and click advanced and check the “Run as administrator” box > OK.

    Apply > OK.

    Best of luck.

    Janelle

  • Dean Tunley
    Dean Tunley Member Posts: 3 ✭
    edited November 2015
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    Yes new computer is running windows 10

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