deleting unallocated transactions

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  • Updated 13 hours ago
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The actual issue is that Reckon Plus 2018 continues to have the problem where one cannot delete multiple transactions that have been downloaded but not allocated. i have 600 unallocated transactions. I do not want to delete them one by one. This was a problem in Reckon Plus 2015 and I upgraded  expecting the problem would be solved by now.
There is heresay that importing a single transaction will overwrite the 600 transactions and then I only have to delete one transaction. This does not appear to work either.
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Graeme Garton

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Posted 1 week ago

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18 hours ago
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Graeme Garton

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The lights are on but no one home ?
17 hours ago
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Luke, Technical Support Team Leader

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Hi Graeme,

I think there is a bit of confusion on the product you have selected.

I believe you're using Reckon Personal Plus 2018 not Reckon Accounts Plus 2018.

In the Personal Plus version, you're unable to delete an entire bank import. You an only delete one transaction at time. Unfortunately, it's a limitation in the software and not a bug. It's never been possible.

The best way to workaround this would be to restore your latest backup before importing the QIF file.

We apologise for the inconvenience this has caused you.

Luke.
14 hours ago
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Graeme Garton

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Thank you Luke. I just spent money upgrading to Reckon Personal Plus 2018 in the hope that this 'feature' would be removed. I then tried to find exactly what I am getting for my money by upgrading and i cannot find any information about the enhancement for this latest version for which I have paid. Can you please provide a document that outlines the enhancements to this latest version of Reckon Personal Plus 2018. 
Graeme.

2018-10-22T03:23:17+00:00
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Rav, Community Manager

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Check out the 'Changes for 2018' section in the 2018 Reckon Accounts Personal Installation & Upgrade Guide HERE
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