The 'check mark' clears when I "SAVE & NEW" - have to go back into invoice and recheck after each one .....
-
2,736 Points
- frustrated
Posted 2 years ago
Rav, Community Manager
-
91,522 Points
Hi Toni,
Has this started happening since the Hosted update or only just started?
Does it persist after logging out and starting a new session etc?
Has this started happening since the Hosted update or only just started?
Does it persist after logging out and starting a new session etc?
-
2,736 Points
Hi Rav
I only noticed it yesterday when I went to email my batch (and then did a bit of testing) I have very recently changed the way I process invoices - and yes problem persists after starting new session. if I open the Sales Order first and select "Create Invoice" it doesn't happen
I only noticed it yesterday when I went to email my batch (and then did a bit of testing) I have very recently changed the way I process invoices - and yes problem persists after starting new session. if I open the Sales Order first and select "Create Invoice" it doesn't happen
-
2,736 Points
This is still happening when I create an invoice from a "Sales Order" very frustrating as every invoice I process I need to go back into it and tick the "to be Emailed"
Is this just me or does it happen to others ?????
I do have all my Email customers with the setting in customer card - "preferred send form method" - "Email"
Is this just me or does it happen to others ?????
I do have all my Email customers with the setting in customer card - "preferred send form method" - "Email"
-
230 Points
Hi Toni,
Would check and see if Automatically send emails is ticked in Preferences /Send forms /My preferences.
Regards
Would check and see if Automatically send emails is ticked in Preferences /Send forms /My preferences.
Regards
-
2,736 Points
Thank you for your suggestion George, I do wish it was that easy to fix :-(
Kerri, Accredited Partner
-
566 Points
-
160 Points
Related Categories
-
Accounts Hosted
- 5430 Conversations
- 1638 Followers