Emailing Invoices - Check box keeps clearing itself

The 'check mark' clears when I "SAVE & NEW" - have to go back into invoice and recheck after each one .....
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Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1698371/RackMultipart20180130-52214-jgcs3h-Capture_inlinePNG1517341695

Toni

2,696 Points
frustrated

Posted 10 months ago

10 months ago

Rav, Community Manager

63,388 Points

Hi Toni,

Has this started happening since the Hosted update or only just started?

Does it persist after logging out and starting a new session etc?

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1 person likes this

10 months ago

Toni

2,696 Points

Hi Rav
I only noticed it yesterday when I went to email my batch (and then did a bit of testing) I have very recently changed the way I process invoices - and yes problem persists after starting new session. if I open the Sales Order first and select "Create Invoice" it doesn't happen

Comment

8 months ago

Toni

2,696 Points

This is still happening when I create an invoice from a "Sales Order" very frustrating as every invoice I process I need to go back into it and tick the "to be Emailed"
Is this just me or does it happen to others ?????
I do have all my Email customers with the setting in customer card - "preferred send form method" - "Email"