Emailing Invoices - Check box keeps clearing itself

The 'check mark' clears when I "SAVE & NEW" - have to go back into invoice and recheck after each one .....
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Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1698371/RackMultipart20180130-52214-jgcs3h-Capture_inlinePNG1517341695

Toni

2,006 Points
frustrated

Posted 5 months ago

5 months ago

Rav, Community Manager

50,116 Points

Hi Toni,

Has this started happening since the Hosted update or only just started?

Does it persist after logging out and starting a new session etc?

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1 person likes this

5 months ago

Toni

2,006 Points

Hi Rav
I only noticed it yesterday when I went to email my batch (and then did a bit of testing) I have very recently changed the way I process invoices - and yes problem persists after starting new session. if I open the Sales Order first and select "Create Invoice" it doesn't happen

Comment

3 months ago

Toni

2,006 Points

This is still happening when I create an invoice from a "Sales Order" very frustrating as every invoice I process I need to go back into it and tick the "to be Emailed"
Is this just me or does it happen to others ?????
I do have all my Email customers with the setting in customer card - "preferred send form method" - "Email"