Guys, cant open Recko one at all. From the Portal, I click open and the page that opens is blank. HELP!!!!

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  • Updated 7 months ago
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Guys, cant open Reckon one at all. From the Portal, The first page takes me to the small square showing my features, and the "OPEN" tab, I click open and the page that opens is blank. HELP!!!!
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Leigh Wolinski

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Posted 7 months ago

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Rav, Community Manager

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Hi there Leigh,
Just tested out logging into Reckon One on Google Chrome and went through successfully. Which browser are you using? Does the same thing occur if you close your browser and try again?

Is the same issue occurring when you try logging into Reckon One on a different browser? 
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Leigh Wolinski

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Hi Rav, thanks for being speedy- I did try restarting Firefox... Will try on a diff browser now...
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Leigh Wolinski

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OK, just took some details off, this is what I get on each browser. Tried restarting the browser- and logged in a-new on Chrome.
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Rav, Community Manager

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Ok glad you're in. Just want to check though, do you have the page bookmarked on these browsers?
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Leigh Wolinski

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OK< so I closed the window and and went back in through the portal. It works like it should. I have no idea what it was, but it seems to be ok now. I do appreciate your support. Cheers
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Leigh Wolinski

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Err.... no. When I type reckon into the browser, it fills out the portal address, and then off I go. No formal bookmark.
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Leigh Wolinski

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Any re-occurrence Ill report in for your information.
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Rav, Community Manager

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Cheers for that Leigh, that'd be really helpful :)