how to process ird report which is readable

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  • Question
  • Updated 3 months ago
  • Answered
i was trying to process IRD report in the payroll center, but the report generated is in the notebook format and i can't read it,can someone tell me what i did wrong? or how to do it properly?
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Amy Mao

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Posted 3 months ago

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John Graetz

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Hi Amy.  Is this a Reckon Accounts Business range question or something to do with Reckon One?  I have never heard of an IRD report in the Business range.
John L G
(Edited)
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Glenda Veale

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John, think it is a NZ issue
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Amy Mao

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Hi, John

I had nz premier version, and it is for business. thanks
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John Graetz

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Thanks, Amy.   I have now become aware that this is a NZ issue.
John L G
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Rav, Community Manager

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Hi Amy,

Have you been able to generate this report in a different manner previously?
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Amy Mao

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Hi,Rav

I have never able to generate this report in a way that it can be read.
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Rav, Community Manager

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Hi Amy,
I've been in touch with the NZ team in relation to your thread and a support member will be giving you a call today.

Cheers
Rav
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Esta Wild, Employee

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Hi Amy, I have tried to contact you this afternoon, could you please call me on 0800 447 292

Thank You
Esta