Payment Summary Lodgement Reckon GovConnect Hosted

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  • Problem
  • Updated 8 months ago
  • Solved
I have tried to lodge my payment summaries with Gov Connect, when i get to Prelodge - it stays at 'sending' doesn't progress from there. I tried for approx 2 hours yesterday afternoon around 3pm, with no luck. Tried again this morning from 7:30am t& am still waiting for it to progress past 'sending' in prelodgement. Am i missing something, I only have 2 summaries to upload - it shouldn't take this long. Hoping someone can assist. Thank you
Photo of Laurie N Shane Wicks

Posted 8 months ago

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Kevin Russell, Accredited Partner

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I use the business portal. It works
Sorry, how do i do this, do i save the summaries? then upload file from the BP? i am sorry this is the first time i am doing this - all is registered etc ok with the Auskey & portal
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Rav, Community Manager

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Hi there Laurie,

Can you please try this out again now and let me know if you're still experiencing the same error?

ok, i will try now, thanks, will let you know
Hi Rav,

Thank you so much for your assistance, I have successfully lodged summaries & have the report. Time taken was only 5 minutes.
Very happy, thank you