Payroll Premier STP report Export button missing

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  • Question
  • Updated 4 months ago
  • Answered
When i process STP report in Payroll Premier the report does not fully open i cannot see the export button, the minimize or maximize does not work.
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Karan Lake

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Posted 4 months ago

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Rav, Community Manager

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Hi there Karan,
Are you able to post a screenshot of this so we can get a better idea of what you're seeing.

Feel free to redact any sensitive info
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Karan Lake

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i have previously sent you an email however attached is what i see, i cannot see the buttons to the right of the screen, they are locked.  
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Rav, Community Manager

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Hi Karan,
Adjust your screen resolution so that the full application can display.

You'll find this in your PC display settings (example below)

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Karan Lake

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Rav i need an answer to this question.  i cannot download as i cannot see the export button.