RAH failing to send emails - can anyone help me here? First two batches were successful, now I get notification emails have failed to send?

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  • Updated 5 months ago
Reckon Accounts Hosted failing to send emails - can anyone help me here? 1st two batches of statements I sent were fine, now I get emails failed!
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Jan V

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  • Frustrated

Posted 5 months ago

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Rav, Community Manager

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Hi Jan,
Could you post a screenshot of the error message you're receiving in Hosted?

Do you receive the same error after exiting your file and logging out before retrying?
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Jan V

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Hi Rav,
I have exited and logged in yesterday & today with the same problem.
Can you please advise how to do the screenshot, I've tried everything without success :(
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Jan V

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Rav, I have managed to email my Statements in a very untimely fashion.  The emails work if I only send  a minimum of 4 per batch.  This is extremely time consuming when sending over 150 Statements per month.  Is there any way to improve this?