Reckon 1 is not responding atm - all other computer functions are fine - how long till you are back on air?

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  • Question
  • Updated 2 weeks ago
Reckon 1 is not responding atm - all other computer functions are fine - how long till you are back on air?
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Di Samuel

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  • Frustrated

Posted 2 weeks ago

  • 1
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Linda Benfield, Accredited Partner

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Just letting everyone know I'm in 3 books atm on 3 computers and running smoothly.
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Rav, Community Manager

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Just tested and is working fine for me as well.

Di, can you please close your browser and then try logging in again.

Alternatively, can you let us know which area of Reckon One isn't functioning for you?
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Di Samuel

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Have closed browser - restarted computer twice - it goes into any of my books fine - and then when I try to do anything - it just gets hung up and slows everything on my computer and then eventually I get a message saying that the page is not responding
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Di Samuel

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as you can see - this is working fine
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Di Samuel

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This page is having a problem loading

We tried to load this page for you a few times, but there is still a problem with this site. We know you have better things to do than to watch this page reload over and over again so try coming back to this page later.


Try this


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Rav, Community Manager

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Which browser are you using? 

Does the same thing occur if you test logging in on an alternative browser?
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Di Samuel

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???
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Di Samuel

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I'll try
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Di Samuel

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Though I've been using it all morning just fine - Microsoft edge


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Di Samuel

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OK - it's working ok on chrome - but is that really good enough - especially as it worked fine for a few hours ???