Reckon Android login

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  • Updated 11 months ago
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I am Evaluating Reckon One.
I have gone through the setup process on my PC.
I have used the "Sign in with Google" option.

I now want to look at the Android App, so I can also work on the go.
When I start the app I am presented with a login screen asking for Username & Password.
There is no "Sign in with Google" option on the Android App !?!
I've tried entering the email and password for my Google account, but I get a "500 Internal Server Error".

I can log in and out on the PC using the "Sign in with Google" option, no problems.

How can I log in to the Android App?
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Paul Hasler

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Posted 11 months ago

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Rav, Community Manager

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Hi there Paul,

Apologies for the confusion,

At the moment, users who usually sign in to the Reckon Portal using their Google or Microsoft account are unable to do so on the dedicated Reckon app itself. The Reckon One mobile team are working to include this capability in the next update of the app.
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Paul Hasler

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Thanks for the clarification.

For now, is there a way for me to add a username and password to my existing account on the PC, so I could then use it in the Android App?
(Edited)
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Rav, Community Manager

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Hi there Paul,

I've checked in with the Reckon One team on your query and unfortunately a 'regular' user name & password can't be added to accounts that have been linked with Google or Microsoft account credentials.

The good news is, development work is already underway on getting the functionality included into the Reckon One mobile app to allow Google/Microsoft logins.

In the interim, have you checked out logging into Reckon One using your phone browser?