**RESOLVED** Reckon One - Transactions not saving (2 April 2020)
Options
Rav
Administrator, Reckon Staff Posts: 15,420 Community Manager
Hi everyone,
We are currently investigating an issue affecting the creation and saving of transactions in Reckon One.
You may encounter various error messages when attempting to do so and this affects both Reckon One AU and NZ at this stage.
We are investigating this at the highest priority and sincerely apologise for the inconvenience caused at the moment.
We are currently investigating an issue affecting the creation and saving of transactions in Reckon One.
You may encounter various error messages when attempting to do so and this affects both Reckon One AU and NZ at this stage.
We are investigating this at the highest priority and sincerely apologise for the inconvenience caused at the moment.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
1
Comments
-
This reply was created from a merged topic originally titled Trying to FINISH a draft payrun in RECKON one. Hi there, I have a payrun at DRAFT status in Reckon One. I am trying to FINISH the payrun and I cannot get to the finished point. There may have been a RECORD LOCK but I couldn't see the detail of it. How do I FINISH my payrun ?0
-
Hi Donna,
We're investigating some issues which is affecting the ability to finish pay runs, save invoices and other transactions at the moment (see info above).
Apologies for the hassle. More updates to follow so stay tuned.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
1 -
Hi everyone,
You should notice a big improvement in Reckon One performance now and your transactions should be functioning normally again.
We're still doing a bit of testing but things are looking good.
Apologies again for the inconvenience its caused and thank you all for your patience.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community