unrecoverable error
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Doris Wang
Member Posts: 3 ✭
Hi, everyone.
I just got a problem with reckon accounts, I cannot open it and it just said unrecoverable error.
I just got a problem with reckon accounts, I cannot open it and it just said unrecoverable error.
0
Comments
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Hi there Doris,
Does this issue occur when launching the program itself or trying to open your company file?
Have there been any changes recently ie. have you updated the program or other aspects of your system such as operating system etc?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi,Rav.
Thank you for replying.
I just updated to 2017 version last week and everything went well until yesterday.
This error occurred when launching the program.
The error code is: 00000 409420 -
Thanks for getting back to Doris,
I'd recommend that trying out the first solution listed in this KB article here -
Unrecoverable Error when opening a Reckon Accounts data file
Please let me know how you get on
Cheers
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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That error has been fixed.
Thanks for your help.1
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