Removing duplicate company files

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  • Updated 8 months ago
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We are using Reckon Hosted and have multiple companies in the system (all different as we manage a large amount of properties with differing bank accounts etc).  For some reason, when we transferred across to Hosted a few years ago some companies (3 out of about 40!) were duplicated.  We only ever enter data into one of them, so the extras can be deleted as they are a bit of a distraction, however no matter what we do to delete the company file, it doesn't work!  Any ideas?
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Nicky Morgan

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Posted 1 year ago

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John Peppas, Accredited Partner

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Good Morning

Do you have a Reckon Accredited Partner assisting you as they will be able to do this for you

Alternatively, feel free to contact me on 0418 771 971 and I can do it for you



John Peppas
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Nicky Morgan

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HI, we are based in NZ, and have had an accredited partner work with us when we initially switched from QB to Reckon, but do not have an ongoing relationship with one.  We have tried the call centre a few times to resolve,  (more then 2 years ago now probably!) and whoever we dealt with would also access and claim it was sorted,  but the company file would reappear.  Its just that we have a new staff member and it prompted us to look into this again to prevent confusion.
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John Peppas, Accredited Partner

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Hi

That is not an issue

Text me your telephone number, to +61 418 771 971 and I will give you a call

John Peppas
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Paul Mason

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I also have a duplicate file and I want to delete it, I cant find a delete option
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