STP on Reckon Accounts Hosted

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Liz Cooper
Liz Cooper Member Posts: 2 ✭
edited February 2020 in Accounts Hosted
Processing STP report to ATO - 'something went wrong'
Is there an issue with the Reckon Portal as I keep getting the message 'something went wrong' when launching.

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  • ANGELA NAIDU
    ANGELA NAIDU Member Posts: 21 ✭
    edited January 2020
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    Hi Liz
    I am having the same issue 
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,427 Community Manager Community Manager
    edited January 2020
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    Thanks for the reports folks. We're looking into it as we speak, I'll let you know as soon as I have more info on this.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • ANGELA NAIDU
    ANGELA NAIDU Member Posts: 21 ✭
    edited January 2020
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    Thanks Rav
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,427 Community Manager Community Manager
    edited January 2020
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    Hi guys,
    Can you please give it another go now. You may need to refresh the page or logout from GovConnect and then head back in first.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • ANGELA NAIDU
    ANGELA NAIDU Member Posts: 21 ✭
    edited January 2020
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    Rav thanks its working now !

  • Liz Cooper
    Liz Cooper Member Posts: 2 ✭
    edited January 2020
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    Thanks Rav all working now and report submitted

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