STP
Options
Sharon Cowley
Member Posts: 39 ✭
Hi,
So i had success in submitting one of the companies , The other has the invalid company info , i checked name and numbers but i would like to check the branch number that was set up in the reckon portal gov connect . I know where to find in the payroll premier . I am hoping the error message is something to do with the branch number not matching.
Sharon.
So i had success in submitting one of the companies , The other has the invalid company info , i checked name and numbers but i would like to check the branch number that was set up in the reckon portal gov connect . I know where to find in the payroll premier . I am hoping the error message is something to do with the branch number not matching.
Sharon.
0
Comments
-
Hi Sharon,
You may be noticing that in Payroll Premier your branch number is changing from 000 to 001 after a Single Touch Payroll export which might lead to a Invalid Company Information error.
For now, I'd recommend changing the branch number in Payroll Premier back to 000 after performing a successful STP export.
We're going to be addressing this with an update very soon.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Thanks Rav,
I have been changing branch number to 000 ,but I cant see what I entered for the branch number for the gov connect. I also just tried the branch number 001 and tried to export but I got the invalid company again.
Sharon.
0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community