transactions in bank account but not in money out

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  • Problem
  • Updated 1 year ago
Transactions "Missing" in Money Out.  Nearly 3 months of transactions (unreconciled) from July to September 2016 are in Bank Account, but not showing in Money Out transactions.
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Denize Hooton

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  • Frustrated

Posted 1 year ago

  • 1
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John G, Information Support Analyst

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Welcome to the Reckon Community, Denize,

BankData problems are best communicated directly to the BankData team on bankdata@reckon.com.  In this case send through a bank statement and mark the transactions that are missing.  You can block out confidential information as they only need to see the number of transactions a day and the bank account number.  


regards,
John.
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Denize Hooton

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Hi - thanks for your comment but we don't use the bank feed. The transactions were previously showing but have now disappeared even though I can print them in a GL report.