Upgrading Reckon 2015 to Reckon 2016

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NGIS
NGIS Member Posts: 6 ✭
edited August 2020 in Reckon Accounts (Desktop)

I have Reckon 2015 I want to upgrade to Reckon 2016 I cannot however when I launch the installation file for Reckon 2016 I get to a point where it says


image


My question is can I actually upgrade my 2015 version or do I need to do a full install of 2016?

If I need to do a full install of 2016 will all the config settings of 2015 get wiped?

I can't actually select " Select an existing version to upgrade " because the options are greyed out and I have launched the install files as Administrator.

Look forward to responses.

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  • Spilly
    Spilly Member Posts: 182 ✭✭
    edited August 2020
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    Nothing gets wiped, click next and away you go..
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,427 Community Manager Community Manager
    edited February 2017
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    Hi NGIS,

    You're on the right track, proceed with the install by clicking Next, the installation will commence and you'll be good to go after completion.

    Let us know if you run into any issues

    Cheers
    Rav

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