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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
We have started a new employee who is in the process of getting his TFN. I have taken the correct tax accordingly but am unable to upload into the STP. Previously you could type in 111111111 & it would accept it . But it will not. Am I able to upload all the other employees in the payroll to STP ?
It says your device not supported when we do the log-in. Is there any solution for it?? Start since the Amazon web thing happening. Using different phone to do it, same happened
Looking at using a Job Coordination Program for the business - ServiceM8, has others integrated the use of this program/app with Reckon Accounts Hosted - Are there video/tutorials on this? thank you
I currently have three company files in my Reckon Accounts Hosted subscription which are for three business/trust entities that I operate. I only have a single user licence because I am the only person who accesses Reckon Accounts Hosted. Today I received an email from Reckon saying that the number of company files in use…
Hi, I was reviewing the list of STP submissions in the business' ATO online portal against the payroll list in Hosted and noticed ATO's STP list was missing a pay event in mid November. I would have thought that uploading successive pay events would have included this data but it seems not to. To rectify do I go to the…
How to download an IIF, TXT or other file type from the Reckon Accounts Hosted platform using the new platform experience (My Files) You will need to login to the Hosted platform. Launch the application Click on the My Files button. Go to the Q drive/folder Navigate to the correct file you wish to download and click on it…
Am trying to print a payment summary for an employee who says he can't see employment history in his MyGov account. Even after STP we were still able to print summaries. (Employees, Process Payment Summaries, etc) That menu option is no longer there
My client has a data file that is perfectly in balance on 30-09-2024. The balance sheet and trial balance agree. If I run the balance sheet on 01-10-2024 the Inventory Asset account no longer agrees with the trial balance when the Balance Sheet display is set to Total. If I change it to day, week, month or year, the totals…
Is anyone else having issues importing Bank Statements into Reckon Hosted from CommBank? I have tried getting support from Reckon and they can't help me ;-( Once I select the QIF file and it shows where to save the QBO and I select the relevant Bank Account it gives me an error saying Errors were encountered whilst…
With a single user licence, can I have multiple companies set up within the subscription?
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.