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We're super excited to let you know access to Colonial First State's FirstChoice Employer Super Clearing House is now available for Reckon Accounts Hosted customers! As a reminder, Reckon has partnered with Colonial First State (CFS) to give Reckon Accounts customers free access to the FirstChoice Employer Super Clearing…
Reckon Accounts Hosted is upgrading to a new platform experience! We're progressively releasing the new platform to small groups of users so you may have upgraded already 🙂 If you haven't, don't worry we're aiming to have all users on the new platform by the end of May. As part of this upgrade, the floating toolbar that…
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Do you have an idea for a feature in Reckon Accounts Hosted? We've love to hear it! You can create new feature requests or vote for existing ideas here.
Hi Team , this emp was terminated and inactive why it is keeping AL going negative ??
We have submitted the date of 12th - 17th Dec, but should have been 12th - 18th! So, yes, we can revert it back to a draft and revert back to paid, but will this then create any new bank or journal entries? Thank you Mel
A few weeks ago I had an issue where the system stopped when sending remittance advices. the same thing has happened again this morning. This is the message showing on the screen and this is the remittance screen, it just goes blank I can't get out of it without shutting down my pc, which is not ideal. Why is this…
Hi, why does our default super ( Prime Super) still remain at 11.5%, I have implemented the change using Employee- Update Super Rate to 12% & if you look at the Super Funds within the Payroll Item, it also advises 12%. Yet when you run a Super Report some advise 11% & 11.5% . Where else do I change the rate pls?
there is only one file on my Hosted now due to the new rules, but the open window displays all the old files. Reckon told us to get rid of them, despite telling them they weren’t there. How can I do this? If I select File - open company - only the correct file shows, but this window shows files that are no longer there
I have read so many screens and tried and failed every time. Is there something I am missing? I cannot seem to be able to upload my bank feeds to my account. CBA has a Xero and MYOB option and I have followed every other one for Reckon using the help but keep failing. Is it NOT possible to import bank statements? It seems…
FFS. Just trying to save an invoice, moved from one customer to another….. Will log a support ticket
Hi, The automatic logout after 5 mins is driving me crazy!! Is there anyway we can change the length of time for this?
Hi, I processed weekly payroll to STP twice on 5th November how do i go about rectifying this? Thank you
I have an employee who does salary sacrifice. The RESC figures do not match the salary sacrifice figures. An amount of $9.44 comes up on the super report in the RESC column. This amount does not show on the wage slips. I have been having this problem for years and had to use the work around to fix it and now since the…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
