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The latest edition of Reckon Accounts Hosted includes a new feature to update your super guarantee rate! How do I update my super guarantee rate? To update your super guarantee rate, click on Employees ➡️ Update Super Rate. A prompt will appear which will show you the current rate and allows you to enter a new rate for…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
We're really excited to announce the latest edition of Reckon Accounts Hosted is now available! When you next login to Reckon Accounts Hosted, you'll see a NEW Launch Accounts button where you can access the latest release! ✨ What’s new in Reckon Accounts Hosted 🆕 Dual Tax Tables This release of Reckon Accounts Hosted…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi, Just wondering if anyone can assist please. Accountant requires reports to be on accrual basis. How do I change from Cash. Thank you Wendy
I am trying to run a report. I have clicked on the option, I haven't entered any dates as it is still building report. It keeps going into "not responding mode and sitting on the building report screen. I have logged out twice - remotely. It has stalled again. Why is this taking so long?
Hi, Our team has been diligently working with Reckon Account Host API for a month, integrating it into our sync process hourly with OAuth2 Authorization code flow and refresh token. However, we've encountered a roadblock: After one month, we received a 401 (authorization has been denied) error. I need to know why it is an…
Howdy. When I log in to Reckon (Accounts Hosted) the auto filled username is incorrect. It is an old username. How do I delete it? Thank you!
How do you remove all the reports etc on the My Live (Q) which have been put there to download? Its clogging the system & takes forever to find my current STP files to upload.
Is there any way to upload an existing sales order file (.csv/.iif/etc) into Reckon Accounts Hosted?
We created billsy.ai with the goal of eliminating the job of routine data entry into Reckon Accounts Hosted. We are almost there. https://billsy.ai
I realised I processed a credit note in AP in the last financial year March24. In April24 (current financial year) I had the amount paid to us. So now the account is showing a credit balance when I actually have an invoice to pay. Tricky thing is the 2 different years. Our accounts have been completed for March24. Not sure…
Can anyone assist, I have entered credit card into bills into Reckon Hosted and when I try and go back into the transaction it comes up with an error Reckon accounts must be shut down report code 1668178290, called Reckon they did a data verification and still no luck and they advised to do rebuild data 3 times and see if…
Hi i am trialling Accounts Hosted and was wondering how or if there is a way to import timesheets? We have our own custom software which spits out a csv and is imported to our current accounting software MYOB which allows us to put on timesheets of employees and time bill to the customer. We have recently had a lot of bad…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.