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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi Can I only use the Bank Online for 1 bank account? I have 2 bank accounts I would like to use the bank online payment method with, but the system is only letting me use one. Thanks
I am deeply impressed and grateful for the help provided by Jason today. The Hosted environment is a bit tricky for the neophyte but between Jason and myself we sorted out the issues with a minimum of fuss. I upgraded the client from 2010-11 desktop to Reckon Hosted 2024. Great work everyone. Zappy
I need to pay termination pay but have no idea how to set the item up with regards to the Single Touch Payroll etc.
Hi, Can Reckon Hosted allow multiple sale price points on an inventory item that we can then choose when invoicing customers, or would we need a third party system to do this? Thanks Sam
I would like to find out if I had missed a STP submission to Gov Connect, where do I look for it?
If I only processed a one day missed payment for an employee, do I still need to process STP for this pay?
Today when i try to print an invoice/estimate - it is downloading the document first & then opening as a seperate PDF file, to then print - is there a setting changed that i don't know about? I have used FIREFOX browser for along time.
I have never noticed this before but in the Tax payable register a due date is displayed totally different to the date on the transaction I have no terms setup, and the name Rent has no terms attached to it. In this file it started happening on October 2021 but in another file it started many years earlier It doesn't cause…
screen frozen when emailing pay cheques
HI All We are trying to share a company file with another user. each time we select the user and click next, we get the error message " unexpected error" it then removes all the users that had access to the share file. Tthe users we are adding are under a difference licence number, I have done this several times before and…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.