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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi, I am tempted to start using sub-classes for some of my reporting, but I don't know what it will look like when I run & P&L by class. Could someone please show me a screenshot of what it would look like. Also, is it correct that you can't do a P&L by Class without it showing all of the sub-classes as well? For example,…
I am trying to amend a journal entry, but it won't let me click on it. I have searched the journals and found the one I need to change. Normally I can double click on it and it takes me into the journal to be able to amend it, but it won't let me do it. The journal before it can be clicked on and amended, but this one…
Hi, Came home from work and attempted to login to hosted and all I see is a black screen, Have tried different browsers and incognito but no luck still get same result black screen, Any one else facing issues…of course its after support hours..
This discussion was created from comments split from: #TipTuesday - Automatically reduce ordinary time hours when taking leave 🤩.
I would like to set Holiday Salary up as a permanent item on a salary employee just to ensure I do not click on the incorrect payment type. When I add it it is putting in the entire salary amount. Is this something I can not do?
Hi There , anybody knows how to create payroll total report with Emp department?? appreciate your help
Greetings everyone! Stay a while and listen. Today's #TipTuesday is all about the top tips we have around troubleshooting to make your experience with Reckon Accounts Hosted as smooth as possible. Having been around for 6+ years in the Senior Technical Support role has given me a range of tips I can share for almost every…
I've made an error with my September and October STP reporting and now when I go to submit my BAS it's all wrong. Is there anyone out there who would be able to assist me to fix it?
I feel I am working in an old file, so opened to search my files and honestly have no idea where they are in "My Live Q" this is what I see, where should my actual files be stored, surely it would be one folder?? Help!!
I made a new company fille in my Reckon Hosted three months aga and today I went to setup the Simplified Tax Report but found the G3 to G10 buttons greyed out is this because the first BAS did not have any CAG purchases because it not the Simplified button ticked on the configure button because I have that ticked. Does…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
