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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
First timer here ;) I have run the job profitability report for one specific job and it is showing an amount of $134,789.28 at Act.Cost. It should be $269,578.55 which is the amount of the bills receipted for this job. It is only showing exactly half the amount. The strange thing is that the Sales Order for this same job…
I have issue with Leave Accrual Report. I followed instruction to reset the Leave Accrual and Rebuild the file but there is no luck. Now I want to create NEW Employee profile and start the correct Leave Accrual from 01 Oct 24. Could you please advise me how to "Deactivate the old employee record and exclude it from payment…
hi all. I am in a big dilema. Feeling sick over dilema. We had a business which has only operated for minimally for the last 2 year. I had bookeepers looking after the books prior to our “retirement” date. Because books are now minimal, i’ve been doing them. The business account was reconciled up to June 30 this year no…
Hi all. I just got a new phone and the authenticator app hasnt copied over with Reckon and Xero added. I don't know the 6 digit recovery code and dont wont to keep guessing and get locked out. Any help appreciated. Jay
We have had a new employee start. I have changed the user details from our ex employee to the new employee. She is unable to sign in as it is asking for the number from the authenticator app. The problem is the authenticator app is registered or our ex employees phone. How do I change this to the new new employees phone?
we want to use the Price level list to adjust a Labor charge to automatically increase the rate to x 1.5 after 8 hours. Is this possible
I wanted to be able to have a picture of my product print out when I do an invoice…..part of the description line…..is there some add on or another Reckon product that would allow this??
Is there a way to delete old uploaded excel and pdf files from the Q drive? I have created a folder in the Q drive that holds uploaded excel files and I also upload PDF files that I need to attach to invoices to the Upload folder. There are quite a number of them now and would like to remove them.
Hi, Just wondering if anyone can assist please. Accountant requires reports to be on accrual basis. How do I change from Cash. Thank you Wendy
I am trying to run a report. I have clicked on the option, I haven't entered any dates as it is still building report. It keeps going into "not responding mode and sitting on the building report screen. I have logged out twice - remotely. It has stalled again. Why is this taking so long?
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
