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The latest edition of Reckon Accounts Hosted includes a new feature to update your super guarantee rate! How do I update my super guarantee rate? To update your super guarantee rate, click on Employees ➡️ Update Super Rate. A prompt will appear which will show you the current rate and allows you to enter a new rate for…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
We're really excited to announce the latest edition of Reckon Accounts Hosted is now available! When you next login to Reckon Accounts Hosted, you'll see a NEW Launch Accounts button where you can access the latest release! ✨ What’s new in Reckon Accounts Hosted 🆕 Dual Tax Tables This release of Reckon Accounts Hosted…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
To match bank data we need to ensure the supplier we use matches the bank statement description. E.g. When doing bank transfers there is no supplier section unless you go into the register and add it which takes more time. Instead to solve this and also transactions in make deposits can Reckon match data by the memo as…
We are terminating an employee and they have requested that the LSS be paid as a Salary Sacrifice to their super, how do I process this payment?
Hi - I'm new here… I'm sure this question has been asked a lot - but I'm just learning to navigate the immense support available. We are using Reckon Hosted. Is there an iphone and/or ipad version of this? I can see there are payroll and invoicing apps - but I'm looking for the full version so that I can work remotely with…
Hi Support When I log in for the first time, I go through the MFA and get into Reckon Hosted. Once I have processed the pays, I upload the STP file and click out of that when it is sending. It actually closes Reckon altogether. When I log in again, there is no MFA that comes up but the screen to put my password in. Once…
It’s time again for #TipTuesday. Today’s tip covers some useful and frequently used keyboard shortcuts, that may be useful in your day to day activities or when in consultation with the Technical Support Team for troubleshooting assistance. Opening the software without loading the last opened file Hold down the CTRL key…
RAH has dropped out twice this morning. First time screen went black and reloaded after a couple of seconds. Now getting the Gateway failed authenticating user token error. Both times using the software.
I am paying my Optus bills in reckon via Pay Bill and both the amounts balance in the Amount Due and Amount to Pay columns and I select pay Selected Bill and the 2nd screen shows the amount that I have paid correctly as well. But then when next I go into Pay Bills it shows that the bills have been underpaid in the Amount…
Hi I need to make a new company file that will mirror an existing company. Can this be done and how do I do this?
Our current Company file is sluggish and quite large. We are looking at creating a new file and we understand that we create a new Company and can import and export lists with IIF files but to get the starting balances into the new Reckon file is that done manually? And has anyone created a new file? Are there issues we…
Hi, The company that I work for is in the process of creating a new file as our existing file is very large and slow. Is it possible to transfer the current chart of account and exclude those accounts that we have not used for years? Thanks, Peter
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
