This category is for conversations related to the Reckon Personal Range software.
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Could someone please help me reinstalling my software? My old computer has had it, so I contacted reckon technical services to obtain a link download for the software. Even though I have turned off my firewall and antivirus software, something is blocking the setup.exe and asks me to contact the administrator (which is…
As in the past, I am having difficulty in restoring my file to the new version. back up files have an extension .RKN . The restore files keep looking for .QDB files What is the solution to this on going annoyance!
My technician has installed my original software on new computer. When I try to log in I am asked for a password which I can't remember. When I press on 'Forgot my Password' and try to Submit to get a new one nothing happens. Rang Reckon and spoke to 4 different people, ending up being referred to this site as Reckon does…
I am using Reckon Accounts Personal Plus 2021. While correcting my investment transactions for Woolworths as I have entered the information for buybacks incorrectly (entering capital component of share and not buy price of share) The cash amount column went to displaying N/A and Woolworths is showing a zero balance in my…
Further to my earlier comments and help requests for this version - does anyone know how I can get the subsequent patches to this release. Patches are available on the web but for the US/CDN version. Unfortunately 2012 R1 is unusable and how it got to market escapes me. The crippling bug is in Reconcilation. Normally one…
I recently paid my annual subscription (receipt received). Downloaded Reckon accounts 2021 - all seemed good until I attempted to activate the software (via phone) - no representatives available (outside of business hours). Can I activate the new software some other way (perhaps online)
When trying to send an invoice get an error message "send mail failed to send message" can add to clipboard but invoice comes without formatting?
I upgraded to Reckon Personal Plus 2021 in Feb 2021. Then started to catch up on my personal account from Nov 2020. Upgrade worked well and importing data from bank account etc all works well , my categories are all there. Just finished getting all data in correct categories. But when I run the Income/Expense report or any…
Hi, I have been an active user of Quicken/Reckon software over the last 15 years. In March 2020 I upgraded to the Reckon Personal Plus 2020 version but was not informed that the 2021 version had been released last year but I only found out about the latest version a month ago. Having dutifully paid for the yearly…
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