This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi - We are on Reckon Accounts Premier 2023 - 2 user license. I need to give access to our Reckon account to a UK destination. We have been purchased by a UK company and they require access to the file. As it is a two-user account - is this possible & how do I go about that? Thank you in advance!
Hello, Our business is going through a restructure and is changing to a new ABN as of the 1st August. Apparently the recommendation by accountants has been to just update the current company file with the new information, rather than creating a new company file as we use Reckon to talk to another program we use, which they…
Since either the last Windows Home 10 update or our upgrade to Enterprise 2023 version from 2022 all firewalls are blocking access to the Reckon database file over the network. Windows Defender and when I turn off local Firewall in Defender the McAfee firewall blocks access. When I turn off all firewalls I can access with…
I am using Reckon Accounts Enterprise. Yesterday, I processed the fortnightly pay schedule and tried to lodge via the Gov Connect portal in the usual manner. I was unable to gain access with the attached message displayed which is New to me. Can someone provide a solution? Thank you Martin Teh
I am trying to get my PayPal transactions imported into Reckon Accounts (Desktop). Ive called tech support and they say contact PayPal and PayPal say contact Reckon , so I'm in a no win situation. Can somebody shed any light on this please
When I try to upload the STP file using Google I get the msg - Access blocked: this app's request is invalid. So I decided to set up by going through Reckon. Set it up. Now it appears that someone has decided that this is my first time connecting to the ATO and wants data filled in. I do this and it tells me that my ABN is…
This discussion was created from comments split from: Changes to Multi-Factor Authentication (MFA) 🔒.
Hello Team, Just wondering if anyone knows whether there is a function in Reckon Accounts Desktop that will allow newstarters to fill in their own employee card at the start as a one-off. We are at the moment relying on information in a paper form that may not be legible a lot of times, or from a different HRIS system…
How do I get the default for emailing pay slips to be the new template I set up please? Each week the default is 'standard' and I have to remember to alter to the 'new pay slip template' before sending (which I don't always remember!) Thank you!
We are an Approved Employer for the purposes of employing Seasonal Workers. Originally known as SWP now known as PALM. Can you confirm, for the purposes of the Income Type, is selecting "SWP - Seasonal Worker Programme" correct for workers under that program? I note that in a video regarding STP2 it explains that under…
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