Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!
It looks like you're new here. Sign in or register to get started.
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
Its Tuesday which means we've got another tip and this week, its for our awesome Reckon One users! 🎉 If you're using payroll with Reckon One, don't miss out on receiving announcements about updates and other important news for Reckon Payroll! Its really easy to stay updated on the Reckon Community, simply ensure you've…
Reckon One has received an update today introduces optional new functionality around invoice security along with squishing an annoying bug on the timesheets screen. Check out the inclusions of today's update below. 🔑 Customer passwords for invoices & statements You can now set a password for specific customers on invoices…
Reckon One has received an update today which adds a couple of highly requested features along with squashing a few annoying bugs. Check out details of the inclusions in this update below! ✨ Bounce back email notification Reckon One users will now receive a notification email when an email you've sent from Reckon One such…
ℹ️ Hit the Follow button to be notified on new announcements as soon as they're posted.
The Reckon Invoices app is a free companion app for businesses using Reckon One invoices. Use the app to create send invoices on the go!
When making payment , selecting NEW, then adding a line item and attempting to 'Save' I am getting this error; - E0000000700: The rate accuracy is invalid (row 1). Is there a way to get past this? Its preventing me making payments.
Trying to grant access to support and receiving this error message?
*New User* I've looked and looked and searched the knowledge base for information regarding Support Tickets, but I cannot find out how to see the status of Support Tickets raised with Reckon. I didn't even get an email from Reckon acknowledging that I'd logged a ticket. How do I know it's in the queue?
I'm a new user. I've tried to find this information but no luck - Can I change the ledger account a bank transaction was allocated to? Or can I undo that item and allocate it again to the correct account?
Getting started with Reckon One or just need a little refresher on how to action certain tasks We've got you covered and here to help! We've got a range of support content that will quickly help you become a Reckon One expert in no time 😁 In the first instance, we'd recommend checking out our short, sharp, how-to videos…
How can I delete a customer adjustment notice from reckon one? It is "closed" and I dont have the option to delete it.
Hi, A client made an overpayment in January 23 and it has been sitting in our system unused as a credit until now with them continuing to pay invoices as normal. The book is locked off till June 30 2023- i unlocked the book and tried to apply the payment to the clients open invoices but it still wont allow it. Is there any…
I have been using Reckon One for a few years but it has many features I don't need. Accounting Plus would suit my needs. How can I change?
Hi The final payment run for this employee is coming up with the error message as in the picture when trying to send to the ATO. I've gone through previous discussions with this message and have made sure there is a phone number etc for the employee, but it is still coming up with this error message. Any ideas how to fix…
Check out our dedicated Reckon Payroll page on the Community for posts, support content and help with payroll
Check out our Reckon One how-to videos for quick and easy tutorials on common tasks.
Looking for a little extra help? Check out our Reckon One help guides for solutions to common errors and issues
Do you have an idea or feature request that you'd like to see in Reckon One? We'd love to hear it! Submit it in our Ideas Portal!
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.
Spend less time managing your finances and more time growing your business. Check out Reckon One today!