-
Stp
Good Morning I've switched all my data to a new laptop and now have no MFA enabled on google Chrome. How do I put it back on there to process STP?
-
Price Increase for Reckon One
I was surprised to find a price increase across modules this month. I started using Reckon One in June 2020. The modules cost $22/month. It’s now $32/month for the same modules. That’s a 45% increase in 1.5 years, which I find pretty hefty. I acknowledge there are upgrades, but the only additional functionality I use is…
-
ReckonOne Estimates - Description column. How do I start text on a new line?
Hi,I am trying to format my estimates and I would like to format the description column like this.Item- Description - Description I am able to type the text in the format I want but when I print to pdf it prints like this.Item - Description - Description I provide reports that have to meet certain criteria. So I would like…
-
payment to supplier listed in report under 'GST collected'
Perplexed by the following; In reports, account enquiry, all accounts All payments made to just 1 of our regular suppliers, Coles Express for car fuel, come up in the account enquiry report as a payment under ‘GST payable; GST collected’ And not only for this month (January), see attachment, but for this financial year up…
-
Migration
Hi I have recently followed the instructions for the migration of a file, of imputing the Reckon Data Migration team I had no difficulty in registering the custom conversion team, but am having difficulty inputting the Standard conversion team I enter the required email address reckon_support@odyssey-resources.com at step…
-
Reckon One migrate cashflow manager employees file to reckon one
hi i have a client who would like to migrate about 160 employees payroll info to Reckon One Payroll from CashFlow Manager. Could some one please advise how i can accomplish this task! Very much appreciated
-
Reckon One Payroll - extra tax not calculating
An employee has requested extra tax be deducted from their salary. I inserted 4.5% to the Extra tax option in the paysetup for this employee, however, at the next payrun, the extra tax was not deducted. Is there another setting I should be looking at?
-
E-Invoicing
Hi there, I'm trying to sign up for e-invoicing but I get stuck at the page where I select my company file. Nothing happens when clicking on Submit (... no errors shown). One thing I've noticed is that the external provider used for e-invoicing (promis.co) doesn't seem to be offering their services any longer. If you go to…
-
Disable einvoicing?
Hi, I enabled einvoicing recently, and I was just going to use to test an invoice with some clients. Instead it has automatically resent all my existing outstanding invoices, and any new ones I create to one of my clients without even asking me. I want to disable this service by there appears to be no easy way to do this.…
-
Reckon One - Slow performance & 504 Gateway error (10 Feb)
Slow performance & 504 Gateway errors on Reckon One Hi everyone, We're currently investigating reports of slow performance and various errors when attempting to access Reckon One. Initial investigation shows excessive loading times when either trying to open a Reckon One book or access various areas if you are already…
-
Allocating payrun transactions to bank feed
I am unable to complete the steps following Pay Run in the Money Out>Make a Payment section as I am unable to to enter an amount under 'how much to allocate' I want to reconcile this payment in my Bank transactions feed. When I allocate the payment in the Bank Transaction screen, it then appears in my Reckon One…
-
Reckon One 404 - File or directory not found (9 February)
Reckon One - Server Error 404 File or directory not found Hi everyone We're currently investigating an issue affecting access to Reckon One. After logging into your Reckon Portal account and attempting to open your Reckon One book you may encounter a 404 Server Error message such as the screenshot example above. Our dev…
-
How to create new user
Good morning, Can someone please assist me on how to create a new user? Thanks in advance
-
FREE WEBINAR: Reckon One & MMC Receipt integration
Reckon One & MMC Receipt integration webinar We're excited to announce that we've released the Reckon One and MMC Receipt integration. This new integration allows you to scan your receipts, invoices and bills instantly into Reckon One. Leave no room for errors and save hours of time on manual data entry! Key features and…
-
How do I get a details report of input, virtually a detaild P & L with all entries?
Itemised Categories report. I have upgraded from Reckon 13 to Reckon One and cannot find this report. The Account Inquiries report is in a random order not in the same order as the P & L or even alpha and not collated. How can I get a report to verify input. I am really looking for a P & L which gives all transactions.