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    Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!

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    📢 Announcements for Reckon One

    R1 Slowness.png
    User: "Rav"

    Reckon One performance issues (15 March)

    Hi everyone, We're currently investigating reports of performance issues in Reckon One. Initial observations show that accessing various pages are loading much slower than normal. We've also noted tha…
    165
    Automated Invoice Reminders are here!
    User: "Rav"

    Reckon One update! ✨ Automated invoice reminders are here!

    We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on an…
    324
    Thumbnail for: Pay Templates are now available in Reckon Payroll! ✨
    User: "Rav"

    Pay Templates are now available in Reckon Payroll! ✨

    We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single…
    267
    Thumbnail for: Reckon Payroll update! ✨ EOFY for registered advisors, EOFY improvements and more!
    User: "Rav"

    Reckon Payroll update! ✨ EOFY for registered advisors, EOFY improvements and more!

    Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with o…
    192
    View all Reckon One Announcements

    Latest Reckon One Discussions

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    641 - 650 of 2.6k
    • Thumbnail for: Invoice Logo Quality
      User: "rubenf"

      Invoice Logo Quality

      Hi There, I am newly trialling Reckon to see if it is a good fit for my business. It has not taken long to encounter the low output resolution of logos on invoices. Has anyone devised a workaround? I …
      51 views
      3 comments
      Started by rubenf
      Most recent by Rav
    • Thumbnail for: Chart of Accounts
      User: "John Knutsen"

      Chart of Accounts

      Having difficulty changing Current Asset classification to a Fixed Asset classification in chart of accounts. No drop down indicator to change?
      71 views
      2 comments
      Started by John Knutsen
      Most recent by Omar_ReckonLtd
    • Thumbnail for: Customer Transactions Report Error - Reckon One
      User: "Catherine Sinnott"

      Customer Transactions Report Error - Reckon One

      When trying to run the Customer Transaction Report the message "An error occurred while processing your request" continually occurs. Please help!
      Answered
      11 views
      6 comments
      Started by Catherine Sinnott
      Most recent by Catherine Sinnott
    • Thumbnail for: How do I record a bill payed from multiple accounts?
      User: "bandhales"

      How do I record a bill payed from multiple accounts?

      We have the basics and bank feeds. Normally everything is paid from one account, but on one occasion, which is unlikely to ever repeat, we had a very large bill that we had to pay from multiple accoun…
      Answered
      11 views
      1 comments
      Started by bandhales
      Most recent by Lizwebster
    • Thumbnail for: Can I fix a wrong 'Pending marked' process weeks ago
      User: "762300"

      Can I fix a wrong 'Pending marked' process weeks ago

      I have been using Reckon since 2000 but this problem is stumping me. Processing my final STP before our break I experienced a power hiccup and somehow my totals were doubled (I didn't notice until I c…
      Answered
      11 views
      4 comments
      Started by 762300
      Most recent by 762300
    • Thumbnail for: difference between Reckon One Payroll and Reckon Payroll Premier
      User: "E-Lan"

      difference between Reckon One Payroll and Reckon Payroll Premier

      i am currently with Payroll Premier. Noticed that there is also Reckon One payroll, and the price is a fraction of what i pay for Payroll premier. Would like to know if anyone knows what is the differ…
      411 views
      11 comments
      Started by E-Lan
      Most recent by Omar_ReckonLtd
    • Thumbnail for: Single Touch Payroll (EOFY) report wrong
      User: "Terri_10863077"

      Single Touch Payroll (EOFY) report wrong

      I am, sadly, having to enter all of last years pay run for a client into ReckonOne. They seem to be all in correctly, and when I run the Payroll Summary Report it shows the correct figures. But when I…
      Answered
      61 views
      1 comments
      Started by Terri_10863077
      Most recent by Rav
    • Thumbnail for: Change account setting to no GST
      User: "SoniDoni"

      Change account setting to no GST

      Hi, I have just done my books, but my accountant said I need to change the GST settings, as I'm not registered for GST. Where can I switch off GST settings for past invoices entered? I have gone throu…
      182 views
      1 comments
      Started by SoniDoni
      Most recent by Rav
    • Thumbnail for: Unable to lodge STP through Reckon Gov Connect
      User: "AustWT"

      Unable to lodge STP through Reckon Gov Connect

      Hi I just tried to lodge my STP and I get an error message that "Either the ATO is down or Reckon SBR is unavailable." I noted there was a problem on ATO side on Feb 10 and it has been resolved. May I…
      141 views
      6 comments
      Started by AustWT
      Most recent by Kris_Williams
    • Thumbnail for: customer paid invoice twice but wants to leave the credit for future
      User: "JP13"

      customer paid invoice twice but wants to leave the credit for future

      I have a customer that has paid an invoice twice but doesn't want a refund - wants me to leave the credit on his account for use against the next transaction. how do i deal with this?
      31 views
      3 comments
      Started by JP13
      Most recent by Kris_Williams
    641 - 650 of 2.6k65

    ℹ️ Using Payroll with Reckon One?

    Check out our dedicated Reckon Payroll page on the Community for posts, support content and help with payroll
    Visit Reckon Payroll

    Reckon One updates!

    Check out details of the latest features and enhancements released to Reckon One!

    Reckon One Help Videos 📽️

    Check out our Reckon One how-to videos for quick and easy tutorials on common tasks.

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