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A much wanted improvement is finally here! We've heard lots of feedback around the ability to revert a pay run that is linked to a SuperStream lodgement (such as Beam) back to draft.. and now you can! We've also got more improvements in this release, check out the full inclusions below. ✨ Reverting a pay run to draft when…
Reckon One has just received a new update which introduces an awesome new upgrade to journals! We've also packed in a bunch of bug fixes to stamp out a few niggling issues. Check out the inclusions of this update below. Say hello to the brand-new Journals experience in Reckon One! 🎉 You spoke, we listened! We heard…
A brand new update has just hit Reckon One and its another big one! A long awaited feature; Line-item Classifications is now available and we've also packed in a bunch of other enhancements and bug fixes, check out the details below. ✨ Line-item Classifications We've expanded Reckon One's classification functionality and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi there. Is there anyone that can help me process a Redundancy on Reckon. Many Thanks Michelle
We work on fortnightly pay cycles of Sat - Fri will payrun done on the following Monday. The last one for this financial year will mean that pay cycle finishes on Friday 30/6 but payrun won't be processed until Monday 3/7. How does this work for EOFY? Will it fall in 2022-2023 financial year or 2023-2024? Do we need to run…
I am finding it confusing when trying to work out what our requirements are to meet the change to STP - phase 2 and when we are due to change. When I look up info about Reckon One Payroll, the link takes me to pages which talk about Reckon Payroll - Web and all the illustrations of steps to follow look different to what we…
Hi, I've done some digging around in the leave accrual report. One of my employee was given 20 hours annual leave. However, when I ran the report between the leave period, the difference in balance was 18.47 hours. IS THERE ANY VALID REASON FOR THIS? I am paying him 20 hours annual leave but the software is only taking…
Hi, When I undo a payrun, shouldn't the leave accrual change?? It did not change the accrual amounts. When does the accrual take place? Support advised me it should be straight away but it doesn't seem to be working as expected/
My accrual for leave was wrong and is now corrected to the right hourly accrual. I have reset the year to date leave balances through the YTD set up. After the next pay period I expected my leave balances to be the reset plus the weekly accrual but the balances did not change.
Customer ID 1256856. Currently have RA Desktop licensed to Nov-2023. Business is now closed. I am now retired. Will not be renewing RA, after expiry will only use for reports etc Looking to change to Reckon One, commencing 01-July-2023. Will not need to migrate data, just start new file. Can I do it with current ID and PIN…
I have set up my chart of accounts. Now I want to allocate monthly budgeted amounts for each expense account and each income account. Some are the same each month and others vary. How do I do this?
If I enter something in error is there an UNDO function?
Hello, ive been using ReckonOne since Jan 2023 with no issues, however this week i went to comeplete timesheets / payruns and my timesheet data isnt pulling through in the payruns im creating. I have reviewed, deleted and resubmitted timesheets and payruns. i even tried pulling a past week as i know it work previously but…
Check out our dedicated Reckon Payroll page on the Community for posts, support content and help with payroll
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