Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!
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When creating multiple transactions in one go in Reckon One, for example, when creating several invoices or bills and then selecting Save & New to create the next one - what date would you like the new transaction to use? We'd love to get your input! Please vote in our poll below 🙂
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I am trying to move across to the new STP platform and halfway through I got the following message: Something went wrong We can't complete your request. Reload the page or log out if the issue persists. I have tried to reload the page, I have logged out and back in again several times but can't get past this, which means I…
I've enabled/moved to STP2. At the moment, only our admin account have access to the Payroll section! How could I give the permission to our bookkeeper? BTW, It's Reckon One Product
Is it possible for the system to send an SMS to 2 phone numbers. Or how can I organise to have 2 different people able to log into reckon. If it is using the Google authenticator do I have to revoke the SMS first.
I have followed the green banner in my Reckon One book to upgrade to STP2 by clicking on "check it out". The name of the company is correct, the ABN is correct and Branch No 001 is correct as per the ATO. I have entered in my mobile number for MFA but getting no code sent to my mobile??? Mobile number is correct. Why is it…
He received the first email link which did not work - I have tried again since 'sharing' the book with him. however the link still does not work - I have tried to remove him as a staff member and re add him - he is not receiving any further links to log onto, so he still has no access. I also thought I logged support in…
Hi, I recently had tech support change ownership of both my books, one was deactivated as i dont enter new data in to it but keep it in case i get audited by the ato. about a month ago all my invoices and estimates disappeared and have been trying to get tech support to find out what happened. I did manage to get the…
Client has Reckon One but is looking as being able to send receipts from phone photos and also do invoicing on the phone. What is the options that suit this (need payroll)?
This had been done before but not fully addressed. I am unable to delete a 'closed' adjustment note when it's a business instead of an individual, it just won't let me unlink it and comes up with the following: "Please select a contact that is a supplier to process this payment transaction". I note this was an issue 4…
I want to either unlink or delete altogether an incorrectly entered Supplier Adjustment Note. Why can't I delete? Why am I getting the message "Please select a contact that is a customer to process this receipt transaction." When this is for a supplier?
Hi There, I am having major problems trying to delete a supplier adjustment note. It keeps telling me to select a customer and wont let me unlink it. It is driving me bonkers and I have tried everything. I have looked at all the responses to the same problem and none of these have worked. Can you please help me with this…
Check out our dedicated Reckon Payroll page on the Community for posts, support content and help with payroll
Check out details of the latest features and enhancements released to Reckon One!
Check out our Reckon One how-to videos for quick and easy tutorials on common tasks.
Do you have an idea for a feature in Reckon One? We'd love to hear it! You can create new feature requests or vote for existing ideas here.
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