Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!
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We're starting 2026 off with a bang with Reckon One's first release of the year and its a good one! 💥🚀 This update includes a brand new Single Touch Payroll (STP) report which will make your reconciliation a breeze plus bunch of other enhancements & fixes. Check out the full inclusions of this release below. ✨ STP Year to…
We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
As a NZ-based Reckon One user I need Payroll (which Reckon One does not natively support for NZ), so would you: a) sign up for a complimentary third-party service b) upgrade to Reckon Accounts Hosted (which natively supports Payroll) I ask, because I have been looking at a third-party solution and have got stuck with no…
Hi There, I have received two error messages trying to submit to STP from Reckon One. The messages are different: First time the response message is - "ATO sent the poll response but the service failed to deserialize it." Second time the response message is - "Either the ATO is down or Reckon SBR is unavailable." Is there…
How do i obtain the figures for the bas quarter ? I go to tax detail and click on last quarter but it tells me there are no entries. Every thing has been posted and reconciled to the bank. Is there something that should be ticked for the figures to be to transferred here?
I have been using Reckon One for nearly 2 years with very successful transaction rules. Recently quite a few of my transaction rules no longer seem to be working. I have gone back in and tried to change the rules to make sure the words are correct and even tried re creating a rule but they still don't seem to be working. I…
If I view a customer statement on screen it includes the payment details entered in Settings/Statements. If I print this, it prints as displayed - all good. If I instruct the system to send the statement via email, the payment details are not included, in its place is "undefined" What do I need to change to have payment…
Hi Guys I have just been advised by a supplier that the remittance advice in Reckon doesn't show the reference number? or credits taken? Their invoice number (usually entered in the reference area doesn't show at all only our bill number which is totally useless to everyone including me) so can we get this changed? also…
Has anyone come across an unexpected error saving a billable timesheet record? That's just started for me, and is currently blocking me from billing clients for December.
Hi team , if I am traveling and have no internet but want to go through my accounts offline ? is it possible to use basic ore module offline to finalise BAS Regards SM
For some reason the top menu bar does not show for me in Reckon One. Suggestions welcomed please.
My system does not behave as per videos or User Guide when it comes to trying to give my Accountant limited access. When I open "USERS", the only option that comes up is "Staff". There is no option to nominate a New User and to initiate obtaining a Reckon ID for them. Is my software obsolete?
Check out our dedicated Reckon Payroll page on the Community for posts, support content and help with payroll
Check out details of the latest features and enhancements released to Reckon One!
Check out our Reckon One how-to videos for quick and easy tutorials on common tasks.
Do you have an idea for a feature in Reckon One? We'd love to hear it! You can create new feature requests or vote for existing ideas here.
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.
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