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Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
Reckon Payroll has received an update which introduces a change to the sign-in screen, some awesome new functionality and a number of other enhancements. Check out the details of this latest update below! ✨ Changes to the payroll.reckon.com sign-in screen In case you missed our previous announcement last week, there is a…
We’re super excited to announce that we've partnered with Beam! This new super payment solution allows you to seamlessly calculate, process and submit your super contributions directly from Reckon Payroll. Say goodbye to third-party portals and file uploads and save time on admin! Here’s why you’ll love Beam Super…
What is the Reckon Referral Program? The Reckon referral program aims to reward our valued customers like you for helping us grow our community and reach more individuals who can benefit from our services. Use your referral link to invite friends and family to try Reckon One or Reckon Payroll. When they subscribe for 3…
ℹ️ Stay up to date with all of the important news & announcements for Reckon Payroll here!
Check out our Reckon Payroll how-to videos for tips & tricks and help with common tasks!
Reckon Mate is the employee companion app for businesses who use the Reckon Payroll App. Reckon Mate gives employees the ability to check payslips, leave balances, superannuation, deductions and allowances right from your phone!
I have 4 of 13 employees whose Gross amounts in the 2024 EOFY Report are incorrect. All other amounts (tax, super, leave, etc) are correct. How do I adjust to the correct Gross amount for each of the 4 employees?
Submission has been rejected by the ATO Please review the ATO's response below and make the necessary adjustment:First two characters of the Tax Treatment Code must be one of the following: RT, RD, RN, AT, AN, AD, AP, SS, SM, SI, HR, HU, CT, CF, HF, WP, FF, NF, NA, DB, DV, DZ, VC, or VO
Hi Team, We transitioned to Reckon Payroll from Payroll Premier in Dec23. When reconciling the EOFY Finalisation report totals, one employee's Gross Pay $ is greater than the total of the YTD Pays Report @ 31Dec23 plus the Pay Summary report for 01Jan-30Jun in Reckon Payroll. Tax and super are correct. The initial YTD…
Hi I'm not sure why out EOFY final STP declaration keeps coming back with an error. All payrun statuses for the year are green and good and the totals match up however everytime we submit it, it comes back with an error? Any ideas why? And I cannot find anywhere to access and save our employee EOFY payment summaries to…
Hi Team, I have a huge problem. I lodged the EOFY report to the ATO yesterday and it came back successful. However, upon checking the payroll summaries from September to December 2023 when I had issues with Salary sacrifice, the amounts I originally printed off are different to the reports I printed off today after the…
Have submitted the EOFY report but after 3 attempts keep getting ERROR. It relates to the entries for their home addresses .. not matching the item type. I cannot find anything on the ATO website as to how it should be entered. "The value specified for an item does not match the item type" I have tried many different ways.…
Hi I am a WPN holder who uses Reckon payroll to pay Private Disability Support workers in our home. The ATO say I do not need to use STP till 2033 and that has worked really well so far. The new payroll programme does not have INB or Eofy for me to process an Emdupe file. Is this still in the system, if so, where can I…
So clearly I should have noticed this earlier, but come the last pay run I've noticed all runs for the 2023-24 FY have only calculated the super guarantee at 10.5%. This is despite the statutory rate being selected and 11% showing in the settings. How can I correct this for the full FY? Also, how can I correct this going…
Hi Team, Today I did my second pay run for this financial year. When I created the pay run, two out of three of our employees who were terminated and archived in last financial year appeared in the employees list. How on earth did this happen as there hasn't been an issue until today. I called Reckon Technical Support and…
Running the latest version of Reckon payroll. Checked my EOFY for 23-24 and found it to be correct. Tried submitting it to the ATO and when I press the submit to ATO button it does not send and the app is frozen. What is happening
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Manage wages, leave, super and Single Touch Payroll for your employees!
