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Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi, It is end of fringe benefit tax year. My accountant has provided me the grossed up amount of reportable fringe benefit amount which I need to enter for the employee with the last March pay cycle. But I can't seem to find where I would enter this amount? Any advice appreciated. Thanks
When there were problems in January with the payrun submissions reverting to draft on this App I accidentally submitted a payrun twice. When I realised my error I submitted an adjustment trying to get rid of the error. Under payruns on the App all looks fine with only one payrun showing correctly. But in the STP records…
Hi Community team Is there a particular reason why a warning message is appearing on super and salary sacrifice when I try to create a pay run?
Hi Reckon team I can see there's a pay status indicator on the pay run list screen and it's associated statuses. However that only indicates the submission has been sent but not necessarily if it's been successful or not. Is there any way to add the STP status to that list page as well?
Hi again Reckon team How do I change the message in a payslip email? I can see there is a section under Email Settings which I have added my own message to but this isn't working.
I am trying to add long service leave to my employee's profile and the App lets me enter all the data but when I get to the end of the process the save button doesn't appear to work. The cancel button does and it then reverts
I have an employee who we let go and are going to pay out his notice instead of taking it, can you please advise the steps to set up payment in lieu of notice correctly. thanks
I currently have a subscription with Reckon but when I log in I'm asked to accept new price which I'm happy to do. But when I click accept it's has an error message saying Google can't process? Should I cancel my subscription through google and then resubscribe? I rang reckon and they can't seem to fix this
I have added a new employee's super details however when I have done a payrun it hasn't included the super amount. How do I fix this? Cheers Michelle
Hi I am trying to set up a paid parental leave item on the new reckon 1 payroll. I found a tutorial for the old payroll but not for the new. The old tutorial said to set it up as salary and enter the yearly salary based on the paid parental leave amount, in the new system it does not allow you to do that and in the…
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