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Reckon One will be undergoing a short period of planned maintenance on Saturday night, 17 January 2026. The maintenance work will occur: 8:00pm - 10:00pm (AEDT) 17 January 2026 10:00pm - 12:00am (NZDT) 17 January 2026 This maintenance will affect Reckon One, Reckon Payroll App, Reckon Invoices App, Reckon Mate app and the…
We're starting 2026 off with a bang with Reckon One's first release of the year and its a good one! 💥🚀 This update includes a brand new Single Touch Payroll (STP) report which will make your reconciliation a breeze plus bunch of other enhancements & fixes. Check out the full inclusions of this release below. ✨ STP Year to…
We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
Hi Team, I have noticed the pay run I submitted to the ATO is still showing as PENDING. It normally doesn't take long to switch over to SUCCESS. I haven't encountered this before, and the payrun looks ok. Is there a technical issue with Reckon Payroll today? Thanks.
Hi Team, I am in the process of setting up a new employee in Reckon Payroll, and when I am filling in the details for their superannuation fund, I am prompted to fill in Financial Institution Details. None of our other superannuation funds previously set up have these details, and unless I put in the details requested,…
Is there a setting to make payments for employee salaries deducted automatically to Cash in Bank account after I marked the payrun as paid?
If I try to create a new employee via the Reckon or Payroll windows, I get as far as leave entitlement and then can't go further… can't save, or anything… the first step where we put in the employee details works but doesn't save. I had support on for the first time and we finally got one employee entered. When i tried the…
Everytime I try to validate, this error appear. I disable the super fund already and no employee is associated with this fund already.
Hi, anyone having issues logging in to payroll? I logged in this morning and it was all good now I am getting the message Access Denied you do not have permission to access this page?Any help would be greatly appreciated Thanks, Bernadette
I need to revert my payrun to draft to update super fund of an employee and mark it as paid again. Will resubmission of payrun for the second time give me any problem in the future?
This discussion has been moved.
This discussion was created from comments split from: Is Reckon Payroll Down? I can't access payroll to submit my STP?.
This discussion was created from comments split from: Payroll MFA not working.
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Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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Manage wages, leave, super and Single Touch Payroll for your employees!
