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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
I am trying to update an employee's bank details but keep receiving the error below InterimSTP2EmploymentTypeld can only be used on STP verison 1. Can anyone help me to solve this issue?
I have upgraded from ReckonOne Payroll to STP2 but an Employee who is actually current is showing as Terminated because there was a termination date recorded in ReckonOne. The STP2 checklist asks for a Termination Reason - but the drop down is inactive and I can't remove the termination date. The employee is Casual. I…
After completing a Pay Run, I can usually Continue to ATO Declaration by selecting the button under send pay slips. On today's pay run, that button is not available so I am unable to submit. I see from the community discussions, this previously happened in Oct 2023 - it seems the bug has re-appeared. Please advise.
How do I generate a report showing employee total hrs for all pay rates?
Business has restructured from partnership to sole trader and now has a new ABN. Do I need to open a second STP for payroll payments after the restructure?
Hi, for some reason my subscription ceased since my last log in so when I logged in today I was prompted to subscribe. I did that today (at the full price of $9.99 per month) but when I tried to create a Pay Run for a past pay period a message popped up “Failed to create pay run. Please try again” How can I create a pay…
Hi there, I have created new Leave Loading payroll items to suit our business etc...However all steps taken to create this new item is just like the old one, however this newly created payroll item for Leave Loading is calculating all income at 17.5% instead of just the Annual Leave. Why is this? and How do we fix it?…
How do you fix this so they are successfully sent to the ATO?
Have had issues with some payroll where dates are entered for when leave is taken. Thought the functionality of entering leave dates was great...but then turns out that Tax is then calculated wrong. The only way to correct this is, do not put in dates, or if you do, you will have to manually adjust to the correct tax. Very…
Hi A reckon One ( & payroll) file has been shared with my partner email. I can see a notification "Book has been shared with you by accounts@*****.com.au 17/1/2024 15:56:51"
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Manage wages, leave, super and Single Touch Payroll for your employees!