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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
Hi Team, I have a huge problem. I lodged the EOFY report to the ATO yesterday and it came back successful. However, upon checking the payroll summaries from September to December 2023 when I had issues with Salary sacrifice, the amounts I originally printed off are different to the reports I printed off today after the…
Have submitted the EOFY report but after 3 attempts keep getting ERROR. It relates to the entries for their home addresses .. not matching the item type. I cannot find anything on the ATO website as to how it should be entered. "The value specified for an item does not match the item type" I have tried many different ways.…
Hi I am a WPN holder who uses Reckon payroll to pay Private Disability Support workers in our home. The ATO say I do not need to use STP till 2033 and that has worked really well so far. The new payroll programme does not have INB or Eofy for me to process an Emdupe file. Is this still in the system, if so, where can I…
So clearly I should have noticed this earlier, but come the last pay run I've noticed all runs for the 2023-24 FY have only calculated the super guarantee at 10.5%. This is despite the statutory rate being selected and 11% showing in the settings. How can I correct this for the full FY? Also, how can I correct this going…
Running the latest version of Reckon payroll. Checked my EOFY for 23-24 and found it to be correct. Tried submitting it to the ATO and when I press the submit to ATO button it does not send and the app is frozen. What is happening
Hi Rav, Whilst reconciling EOY I have come across one employee's totals that don't reconcile. This particular employee had YTD figures entered from Payroll Premier (July 23 to Sept 23): And pays entered inside Reckon Payroll since October 23: If you add the figures from the two screenshots together; all figures reconcile…
I am in the process of doing the EOFY submission and when I go to print off the report for my records, it cuts the last three (3) employees in the submission list. I can see their details on the screen only. How do I fix this as I want to see all employees (23) on the list, not just (20). Thank you.
I create an employee who are terminated prior to Payroll Premier merge to Reckon Payroll. I input the FY23-24 Initial YTD, and Save & continue. After I input everything and saved. When I came back to check, I find that the initial YTD disappeared: Does anyone know how to fix this issue? I have input the initial YTD figures…
We are a charitable organisation and our employee gets exempt benefits paid, but this figure shows as salary sacrifice on EOFY submission. What can be done to show total exempt benefits on EOFY finalisation submission and delete salary sacrifice figure? If $ figure shows on employees payment summary as salary sacrifice it…
I can now see the previously terminated employee in the EOFY report however, the total migrated to Earnings includes the full ETP which included lump sums and tax free components. When the employee was terminated in Payroll Premier, I did a Final Event. If this EOFY report is lodged with the ATO, will the terminate…
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