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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
It errors as below. I have added a default super as they were the errors I was previously getting. Employee details not saved ErrorCode occurred while creating employee from the payrun I can't seem get anywhere past leave entitlements and have to continually add the employee details at the start everytime. Help please!!!
The download guide says, "To set up the app, please select the ‘Sign in’ option and use the same username and password as your Reckon Portal account. I don't have a Reckon Portal account sign-in credentials. I've always logged into Reckon Payroll using my GMail credentials. When I tried to create account, it says that the…
Hi I am trying to set up a paid parental leave item on the new reckon 1 payroll. I found a tutorial for the old payroll but not for the new. The old tutorial said to set it up as salary and enter the yearly salary based on the paid parental leave amount, in the new system it does not allow you to do that and in the…
Hi Rav, I have recently upgraded from Payroll Premier to Payroll One and have had a lot of problems with the migration. My main issue is with annual leave , mainly... When I load the Leave Balances report, it puts a value in every employee, even those that do not have an annual leave balance (ie. my casual staff). I have…
Hi , I have to adjust a submitted payrun to zero. But I cannot change hours to zero. Can I change hour rate to zero and adjust the hours to 1? thx
Hi everyone I have made a new superannuation item in pay items and when i go to use it within a pay run it does not show. In actual fact the only option i have is super gurantee in the drop down box which is obviously already in use. I have definetly marked it as active within pay items Thankyou
I need to edit last weeks pay but cannot change the pay run back into draft mode. When I try to change it to draft I get the following message: Error A Bank Payment is linked to this pay run. Click <a href='#ENVIRONMENT#/00cc0b5d-2eaa-460d-939e-c1edd5f55c0a' target='_blank'>here</a> to view and delete the transaction…
Hi, Does anyone know if you can receipt a duplicate payment to an invoice? I was pretty certain you could, but it doesn't look like you can now...
I have checked annual leave, personal leave and Long Service Leave Balance as at 30 Sep 23. I find that their balance are as same as Aug. Their is no any accrual after the payrun. The setting of leave accrual rate is based on "per time worked": Does anyone know why the leave not accrual after pay run? And how to fix this…
I have just entered 2 pay runs (for last week and this week) and it says the payslips have been emailed to employees and to me. I have not received it - am unable to check with employees today. Is there something I need to change in my checklist? Judi
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Manage wages, leave, super and Single Touch Payroll for your employees!