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We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi All, Still having issues with Annual leave and Personal leave accruals for plumbers ONLY, We have plumbers who accure 0.8 hours per day but if they take AL or PL it doesn't accrue. Reckon have tried to sort this but to no success. When the payrun is completed before I send the employees the payslips, I go in and amend…
I would like to customise the payslips in payroll premier as some are spanning over 2 pages, is this possible? also i want to remove some pay items from the payslips when they are not in use that week. please advise
I use Reckon payroll through a subscription in apple store. However, I am retiring and someone else will be taking over using the app. How can I change the method of paying for the subscription for the app.
Hello, I have scheduled fortnightly pay runs set up, when I select fortnightly pay run this morning it has the same dates as the previous pay run, what would cause this? thank you
Hi, I had just migrated from old payroll premier to new one at the end of August 2023. The problem with new payroll premier is it taking too long to loading and updating pay run items. For example, in old payroll, for one employee, the template set up was so simple that line after line, I can enter the ordinary hour, times…
Has the Reckon payroll software changed. It has allowed me to add the new pay run and add the details for each employee, but says that reports, STP access and payslips are a "premium" feature and won't allow me to click on them. This was through the desktop. When i went into the mobile app, it allowed me to send payslips…
This page isn’t working If the problem continues, contact the site owner.HTTP ERROR 406 We have been having this problem the last 2 weeks and it was working fine before that. we get this error message when trying to print or export to pdf the payroll detail report and it opens up in a new page with this error message
Hi, I try to export payroll leave balance report today, there is error message "HTTP ERROR 406". Does anyone know how to fix this issue? Many thanks Patrick
Hi. I have just done the migration from Payroll Premier to Reckon Payroll. I am used to printing a banking details report and then manually entering these payments through my online banking. Is there still an option to do this? Thanks
It errors as below. I have added a default super as they were the errors I was previously getting. Employee details not saved ErrorCode occurred while creating employee from the payrun I can't seem get anywhere past leave entitlements and have to continually add the employee details at the start everytime. Help please!!!
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Manage wages, leave, super and Single Touch Payroll for your employees!