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The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Why when Superannuation is set as follows (3 items-all active), not all superannuation pay items are appearing in the employee drop down menu when completing a pay run
⚠️Errors in Reckon One and Reckon Payroll when performing various tasks Hi everyone We're currently investigating reports of error messages appearing in both Reckon One and Reckon Payroll. Reports indicate that error messages are appearing when; Trying to create a pay run in Reckon Payroll Receiving payments in Reckon One…
When I create new employee, after setup step 1&2, I can't go to next step due to error message: 'unable to determine default super fund for super guarantee'. I have added default super under super fund tab. I've added salary sacrifice for super under pay items: superannuation tab. However, I can't add super guarantee under…
Hi everyone! Welcome to our new weekly #TipTuesday series here on the Reckon Community! Each week a member of the Reckon team will share a little tip, trick or something useful that you might be able to make use of with your Reckon software! Our first #TipTuesday is for Reckon Payroll, and more specifically how to use the…
Hi @Rav , The new update looks great! I cannot lodge as an agent though. I get the "notify ATO of SBR" error: Although I have already submitted the SID on my access manager. When the new payroll module was first released this was an issue as my client does not have the SID registered under the business access manager (not…
How to reverse the paycheque in reckon Docs after STP Reporting
I would like to know how Reckon one payroll is calculating leave accrual amounts on the 17.5% leave loading on annual leave — when i do a reconciliation for one employee I dont get the correct amount calculated as accrued
I am trying to create a new pay run on the app, however after I add the employees & click create I get the error message. "Failed to create pay run" I'm not sure if it's a glitch in the app or on my phone. Any ideas? I have tried mutiple times & updated the app & the same issue occurs
This morning I tried opening my Reckon Payroll App to enter my May 2024 data. I am using the Premium version. For some reason the app went to the sign in screen (even though I leave it open and use biometrics as a sign in), and when I entered my email and password, it told me it was wrong. I left it for an hour an…
Hi I have sent through my payrun for this week in the STP App but when I log into the ato business online it shows the pay doubled up. I definitely haven't lodged it twice in the app, so not sure how to fix it at the ATO end? Hope someone can assist? Many thanks
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Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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Manage wages, leave, super and Single Touch Payroll for your employees!
