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We're starting 2026 off with a bang with Reckon One's first release of the year and its a good one! 💥🚀 This update includes a brand new Single Touch Payroll (STP) report which will make your reconciliation a breeze plus bunch of other enhancements & fixes. Check out the full inclusions of this release below. ✨ STP Year to…
We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
Hi, I originally was using MYOB and using Reckon Payroll App via the iPhone to do payroll and STP. Now I have moved to Reckon One, I would like to know how do I merge data from the Reckon Payroll App to Reckon One. Even though both applications show up on my Reckon Dashboard/Portal, the information is not linked. I am…
I cannot configure leave entitlement, it pop up error message "Employee details not saved Please ensure correct super fund products are included.Fund product (Default Fund) is not included in super fund (AustralianSuper)". I went to Setting -> superannuation , and found out "Default Super Fund" set up incorrect, it showed…
Hi, My client accidently provided his wifes tax file number, rather than his. As we cant do a minus payrun to simply clear from one tax file number & add to the other, please advise how we can do this? We have been able to clear his wifes by the $0 reset, but his has a duplication on the STP at the ATO, although these…
I have processed a pay run and then try to submit STP report to ATO. However, there is an error message "Error, Object reference not set to an instance of an object" after click the submit. Does any one have this issue? And does anyone know how to fix this issue?
My recent STP's have failed to submit and I get the following message 'Country Code must be provided when the Income Stream Type Code is one of the following: FEI, WHM, or IAA". I have not changed anything and for the relevant employees I have chosen their home country from the drop down list. Any ideas how to fix this
Greetings, I have an employee that has changed super funds half way through the month and I would like to update previous wages to reflect correct super fund. Is it possible to do so without having to delete the pay run in Reckon One banking and then reverting the pay run to draft in Reckon Payroll? TIA
I am employing a working holiday maker for a couple of weeks to help with harvest. She is being paid a flat rate. When I go to add her details I can't get past the leave entitlement area. How do I show that she is not accruing any annual or personal leave. The system won't let me put in zero amounts for accrual rates per…
I have just processed a termination payment and when I try to send to Reckon GovConnect it comes up with the following error: His phone number is recorded correctly. I terminated someone in the same file in January without any problems. Does anyone know how I can fix this? Thanks
I have terminated an employee but when I try and send to ATO it is failing and coming up with the message - object reference not set to an instance of an object. What does this mean and how to I correct. Thank you
Can someone please tell me where to add an RFB (grossed up) in a terminated employee's details so that the benefit to that employee (which, for our employees is a benefit paid for by the company) appears on the STP? I am assuming that this item will not affect the employee's gross or tax. Your previous answers do not…
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Manage wages, leave, super and Single Touch Payroll for your employees!
